Benjamin Lamy Velasco
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Benjamin Lamy Velasco Email & Phone Number

Customer Success Project Manager at AirFi
Location: The Hague, South Holland, Netherlands 15 work roles 3 schools
1 work email found @ev-box.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
Customer Success Project Manager
Location
The Hague, South Holland, Netherlands
Company size

Who is Benjamin Lamy Velasco? Overview

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Quick answer

Benjamin Lamy Velasco is listed as Customer Success Project Manager at AirFi, a company with 72 employees, based in The Hague, South Holland, Netherlands. AeroLeads shows a work email signal at ev-box.com and a matched LinkedIn profile for Benjamin Lamy Velasco.

Benjamin Lamy Velasco previously worked as Demand Planner at Evbox and Customer Operations Representative at Evbox. Benjamin Lamy Velasco holds Bachillerato De Ciencias Sociales, Ciencias Sociales, Bachillerato from Liceo Español De Paris Luis Buñuel.

Company email context

Email format at AirFi

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*@ev-box.com
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AeroLeads found 1 current-domain work email signal for Benjamin Lamy Velasco. Compare company email patterns before reaching out.

Profile bio

About Benjamin Lamy Velasco

With extensive experience in Customer Support, Account Management, and Demand Planning Analysis, I have built a strong foundation in understanding client needs, optimizing processes, and driving business growth through data-driven insights.I am dedicated to delivering exceptional results, consistently maintaining a high level of professionalism and outstanding service while meeting deadlines.I am a reliable, hardworking, and organized professional who thrives in both team settings and independent work environments. I am a fast learner, eager to embrace new challenges, and excel under pressure. My multilingual skills—native Spanish, bilingual in French, fluent in English, and intermediate in Dutch—enable me to communicate effectively with individuals from diverse backgrounds, making cross-cultural interactions both seamless and enjoyable.

Listed skills include Account Management, Sales Management, Customer Relations, Negotiation, and 27 others.

Current workplace

Benjamin Lamy Velasco's current company

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AirFi
Airfi
Customer Success Project Manager
The Hague, ZH, NL
Website
Employees
72
AeroLeads page
15 roles

Benjamin Lamy Velasco work experience

A career timeline built from the work history available for this profile.

Customer Success Project Manager

The Hague, ZH, NL

Demand Planner

Current

Amsterdam, North Holland, Netherlands

- Work closely with all stakeholders to create a comprehensive unit level forecast with a min of 12 months' time horizon based on Commercial segmentation and Product Management guidance to include the latest market conditions and phase-in/ phase-out schedules.- Participate in all stages of the monthly SIOP process.- Run the monthly Demand Review meeting as.

Mar 2021 - Present

Customer Operations Representative

Amsterdam

- Main contact for EVBox Operations, authorising and managing product delivery, key customer returns and support in resolving warranty/service issues.- Build relationships and operate as single point of contact after the point of order intake with customers’ purchasing, accounting or logistics departments.- Ensure the timely and successful delivery of our.

Dec 2019 - Feb 2021

Merchant Relationship Manager (Emea)

Hoofddorp, North Holland Province, Netherlands

- Provide first line operational and technical support to Ingenico ePayments customers (merchants and end consumers).- Responsible for safeguarding the quality of all first line services, including timely response within targeted SLA’s.- Ensure continuity of merchant business by responding quickly and adequately.- Participate actively in projects with.

Sep 2018 - Nov 2019

Key Account Manager Eu, Uk & Ie

Rijswijk

- Master and maintain a vast knowledge of client's competitive landscape.- Monitor and communicate internally and externally news and/or trends related to assigned customers.- Facilitate negotiation of alterations to the Account-holder Agreement, in cooperation with the Contract Manager, as needed.- Serve as an escalation path for operational issues..

Apr 2017 - Sep 2018

Support Specialist (France & Iberia)

Rijswijk, South Holland Province, Netherlands

- Be the main contact point for all European program users (fleets and dealers) regarding orders, invoices, card usage, fee structures and more, in accordance with agreed SLAs.- Take all administrative steps for the dealer set-up (application process, forms and approvals) and maintenance of the program.- Be the main contact point for Web Services.

Jan 2017 - Apr 2017

International Customer Service

Rijswijk

- Be the main contact point for all European program users (fleets and dealers) regarding orders, invoices, card usage, fee structures and more, in accordance with agreed SLAs.- Take all administrative steps for the fleet set-up, dealer set-up (application process, forms and approvals) and maintenance of the program.- Be the main contact point for Web.

May 2014 - Dec 2016

Consumer Online Experience

Keen

Rotterdam

- Act as first line contact for customer service online direct.- Monitor volume and nature of consumer inquiries and identify gaps; make innovative.- Assist consumers in placing internet orders, returns and exchanges with a service orientated and ensuring a pleasant shopping and brand experience.- Manage all CS templates translations.- Analytical reporting.

May 2013 - Dec 2013

Quality Manager

Amsterdam Area, Netherlands

- Qualifying prospective clients using online resources to retrieve information and undertaking research, based on company's requirements at International level on daily basis.- Maintaining daily list of prospects. Controls and monitors customer orders and supports the sales process including invoicing.- Additional office / administrative tasks when.

Nov 2012 - May 2013

Account Manager

Den Haag

- Uses Progressive Dialer to contact large volume of potential customers; Qualify prospective clients based on potential volume.- Selling to customers on daily basis providing them the best product and solution according to their needs.- Maintaining daily list and transfer it to Account Manager when prospect is qualified.- Entering relevant data into.

May 2012 - Nov 2012

Regional Account Manager

Amsterdam Area, Netherlands

- Sell office and virtual office space at international level to small, medium and large companies.- Expand the company’s network through outstanding customer service.- Assess customer needs and design best business solutions.- Coordinate schedules and arrange meetings with the Area Sales Managers.

Jul 2011 - May 2012

Ssc Meeting Room Agent

Amsterdam Area, Netherlands

- Management of corporate accounts and of the Spanish market.- Attending to general enquiries.- Responsible for dealing with logistics and reservations in a timely manner and for updating and management of databases, invoicing and customer records.- Screening of telephone calls, processing of complaints and trouble-shooting and coaching of team members for.

Aug 2010 - Jul 2011

Food & Beverage Manager

Choices Lounge Bar

The Hague Area, Netherlands

British Lounge bar located in the centre of The Hague.

Sep 2009 - Mar 2010

Food & Beverage Supervisor

Cafe The Fiddler

The Hague Area, Netherlands

The Fiddler Den Haag is the largest bar/restaurant in the city centre of Den Haag, with its own micro brewery.

Oct 2006 - Aug 2009
Team & coworkers

Colleagues at AirFi

Other employees you can reach at airfi.aero. View company contacts for 72 employees →

3 education records

Benjamin Lamy Velasco education

Bachillerato De Ciencias Sociales, Ciencias Sociales, Bachillerato

Liceo Español De Paris Luis Buñuel

Activities and Societies: Indoor Football coach for students U-16

High School, Educación General, E.S.O

I.E.S Rosa Chacel

Egb, Educación General Básica, Egb

Colegios Ramon Y Cajal

Activities and Societies: Indoor Football player

FAQ

Frequently asked questions about Benjamin Lamy Velasco

Quick answers generated from the profile data available on this page.

What company does Benjamin Lamy Velasco work for?

Benjamin Lamy Velasco works for AirFi.

What is Benjamin Lamy Velasco's role at AirFi?

Benjamin Lamy Velasco is listed as Customer Success Project Manager at AirFi.

What is Benjamin Lamy Velasco's email address?

AeroLeads has found 1 work email signal at @ev-box.com for Benjamin Lamy Velasco at AirFi.

Where is Benjamin Lamy Velasco based?

Benjamin Lamy Velasco is based in The Hague, South Holland, Netherlands while working with AirFi.

What companies has Benjamin Lamy Velasco worked for?

Benjamin Lamy Velasco has worked for Airfi, Evbox, Ingenico Epayments | Shaping The Future Of Payments, Multi Service Technology Solutions, and Multi Service.

Who are Benjamin Lamy Velasco's colleagues at AirFi?

Benjamin Lamy Velasco's colleagues at AirFi include Emilie Laniesse, Sai Teja, Neelam Jaiswal, Gaby Nijland, and Pramitha P.

How can I contact Benjamin Lamy Velasco?

You can use AeroLeads to view verified contact signals for Benjamin Lamy Velasco at AirFi, including work email, phone, and LinkedIn data when available.

What schools did Benjamin Lamy Velasco attend?

Benjamin Lamy Velasco holds Bachillerato De Ciencias Sociales, Ciencias Sociales, Bachillerato from Liceo Español De Paris Luis Buñuel.

What skills is Benjamin Lamy Velasco known for?

Benjamin Lamy Velasco is listed with skills including Account Management, Sales Management, Customer Relations, Negotiation, Coaching, Sales, Customer Service, and Teamwork.

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