Benjamin Larsen Email & Phone Number

Sa Francisco Bay Area

Supervisory duties included:- Trained and supervised other support engineers.- Acted as senior point of escalation for support issues.- Solely responsible for assigning shift schedules and development tasks.- Administered and evaluated assessments for potential new hires.- Coordinated with other departments to streamline operations and provide a smooth workflow for clients and employees.- Frequently made unilateral decisions regarding operational policies.Operational duties included:- Coding web-based tools for internal management and monitoring purposes.- Performed tech support for internet backbone connections, including routing and peering issues (BGP)- Performed tech support for hosted website and email services, from basic troubleshooting to advanced configurations and scripting- Worked with internet exchanges to coordinate API feeds and display correct, up-to-date information on bgp.he.net- Worked on frontend development for math.he.net- Maintained forward-facing data, including faq.he.net and pop.he.net- Created images for use in social media

San Francisco Bay Area

Wrote PHP scripts to scrape data from online sports databases.

Independently taught Introduction to Statistics to undergraduate Psychology students. Taught basic principles of statistics at the undergraduate level using SPSS; worked with department chair to design a curriculum which met the needs and abilities of the students while adhering as closely as possible to corporate expectations.

Tutored 6th-grade students in math. Brought students up to standards set by the No Child Left Behind program; evaluated students’ skills and progress in order to help them in the areas of greatest difficulty.

Programmed and administered computer-based experiments to undergraduates using E-Prime; also administered experiments to children ages 6 to 8. Used data mining techniques to analyze data from a previous study, using SAS.

Fall semester, I taught Introduction to Psychology to undergraduate students. Despite the title, I was unsupervised except for curriculum design and test construction. Spring semester, I was teaching assistant for Sensation and Perception, responsible for guiding the students step by step in writing an APA-style experimental article.

Performed data entry for payroll and hiring. Conducted telephone interviews and made hiring decisions.

Administered psycholgical experiments on children and their parents. Transcribed videotaped results and entered data.

M.I.S.M., Information Systems Management

Social Psychology

M.A., Developmental Psychology

B.A., Psychology And Sociology

Activities and Societies: Golden Key honor society, Psi Chi psychology honor society, University Honors Program (lower and upper.