Benjamin Laxo Email & Phone Number

Eden Prairie, Minnesota

Eden Prairie, Minnesota

Greater Minneapolis-St. Paul Area

- Project management and coordination of onboarding new clients onto the LAKANA content management system (CMS) platform- Quality Assurance testing of new features, code releases, and new platforms, including Android, Apple and Kindle web-based (Chrome, Firefox, Opera, Internet Explorer, etc.) apps- Collaborating with engineering team to prioritize client.

Eden Prairie, MN

- Worked directly with customers on technical software issues, software sales and accounting requirements for educational facilities, individuals and corporations- Provided Quality Assurance testing for music notation software and virtual instrument libraries in real world settings- Editing and testing of software documentation

St. Paul, MN

- Provided technical assistance, including troubleshooting hardware, software and networking issues, to ensure a positive customer experience- Identified trending network issues and helped to identify solutions- Ranked third in the company nationwide for customer survey scores- Consistently exceeded sales goals each month- Trained new team members.

St. Paul, MN

- General automotive diagnostics and repair- Explained basic and complex issues to customers in layman's terms

Twin Cities, MN

- Laborer, part of a team constructing poured wall foundations- Quality Assurance inspections to ensure foundations were built to specifications

St. Paul, MN

- General tire repair and minor automotive repairs

Maple Grove, MN

- Data mining and acquisition for packages with lost or damaged labels to ensure proper and timely delivery

Duluth, MN

Hired as server; promoted to night front-end manager. Responsibilities included resource management, scheduling, and providing excellent customer service. Filled-in as cook and prep cook when needed.

Marquette, MI

Managed inventory, maintained inventory management systems, unloaded trucks, determined where inventory for each department would be stored in warehouse, assisted with ordering.