•Supervises 140 direct reports.•Provides the commander with a mission-ready force by advising on all matters affecting unit readiness, health, morale, discipline, welfare, quality of life, legal, and quality force indicators for all assigned personnel.•Led the unit effort in developing, nurturing and cultivating a professional culture grounded in the Air Force Core Values.•Facilitated and executed commander’s intent by ensuring Airmen's understanding and compliance with unit policies, goals, and objectives•Prepared the unit’s enlisted force to best execute all assigned tasks through effective written and oral communication

•Managed operations of 12-30 person teams: analyzed workload and complexity to assign the correct team for each project Determined priority of tasks, manpower, equipment and supplies needed and established deadlines for project completion•Oversaw quality assurance compliance for all projects and final products•Inspected inbound materials and parts to ensure compliance with quality and technical data•Interfaced with suppliers to ensure ordered equipment and material met required specifications•Reviewed all Engineering Technical Assistance Requests submitted to Boeing engineers for complex KC-135R Repairs•Reviewed projects for constraints such as low productivity, quality assurance and cost analysis/budgeting shortfalls, saving over $200,000.00 in maintenance costs•Regularly coordinated with outside agencies and engineering firms to solve complex problems ensuring the best possible outcome for all stakeholders•Developed performance standards and conducted performance reviews•Reviewed job descriptions for accuracy and implemented revisions•Interviewed and selected candidates for vacancies•Identified employees training needs, initiated individual training plans; increased technician qualification level by 400%•Maintained detailed reports and records of all operations •Overhauled non-compliant Hazardous Chemicals storage program establishing OSHA compliance

• Manages medical readiness of 108 assigned personnel• Schedules all medical and dental appointments for personnel• Manages healthcare records in accordance with HIPPA/PII regulations• Relays critical health readiness information to Command• Ensures all assigned personnel are worldwide qualified at all times• Utilizes databases to compile and analyze data• Extensive Excel knowledge and utilization to organize and sort data• Works with multiple departments and teams to achieve results

•Managed and performed all aspects of daily maintenance operations on military aircraft throughout the project life cycle including planning, personnel and technical requirements•Inspected all performed maintenance to ensure compliance with quality and technical data for critical KC-135R and C-130H aircraft repairs•Interfaced with operations managers to ensure the completion of quality parts that met or beat cost and profitability targets•Trained & supervised five-person team of aerospace metals specialists•Provided “sense of urgency” for the entire Organization through established deadlines and process improvement•Provided leadership and direction with emphasis on team building through effective communication•Used independent decision making and strong judgement skills during crisis situations•Strategized, implemented, and maintained program initiatives that adhered to organizational objectives•Developed program assessment protocols for evaluation and improvement•Maintained organizational standards of satisfaction, quality, and performance•Oversaw multiple project teams, ensuring program goals were reached•Worked closely with project sponsors, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives•Instructed, performed, and supervised welding, machining, heat treating and CAD/CAM operations in an aerospace environment•Managed continuous process improvement program, reduced maintenance time by 75% and cut waste of out of tolerance parts by 60%

Assisted with maintenance on private condominium complex grounds and facilities, Greet residents, answer questions, answer the phone, take messages, create appointmentsSkills Used"Communication, customer service, organizational, multi tasking in high paced environment