Establishing strategic and tactical engineering direction, data strategy and integration standards within a complex ecosystem.

The Principal Security Architect is a position of technical expertise, influence, and leadership in the security technology realm. The Principal Security Architect is highly passionate and is a deeply technical Security Expert to help the University and its employees develop sound security practices. WGU Principal Security Architects will deliver security solutions, risk and control guidance, lead proof-of-concept projects, and conduct workshops. Experience determining, verifying and documenting security flaws in accordance with industry best practice.

Utilize exceptional technical and leadership expertise, designing, analyzing, and implementing software and application systems and ensuring attainment of well-engineered technology architecture across the university. Devise effective short and long-term technology roadmaps, initiating major changes to processes such as, developing features and innovative approaches to applications and engineering practices, and achieving maximum operational excellence in line with set requirements. Identify system redundancies and inefficiencies, proposing innovative and cost-effective solutions and resolving all critical issues associated with systems of multiple departments.Highlights:• Reviewed and optimized the architecture of the platform and accomplished a full system redesign target by launching and delivering a unique product in nine months and minimizing affiliates costs from $13M to $3M in technical expenditures.• Tracked and eliminated potential IP loss and secured business functions/architectural artifacts from vendor partner monetization by establishing a business/legal process and updating vendor contracts in alliance with our legal counsel.

Liaised closely with software engineering teams, offering efficient technical assistance and leadership to them in creating and applying applications, steering a new standard of architectural excellence, and achieving set business objectives by consistently providing quality solutions. Planned and organized interviews and other administrative duties, conducting resource planning and facilitating the lifecycle growth from the requirements analysis, feasibility estimates, code and design reviews, and testing using industry best practices.Highlights:• Headed seven engineering teams comprising 36 engineers in revamping the entire business structure from the ground up, upgrading telecommunications platform and leveraging a unified user interface within time and budgetary constraints.• Earned Manager of the Year Award on account of instituting a supportive community, boosting the product delivery process by 46%, increasing the social engagements of the departments, and eliminating the culture of suppression.

Designed and executed short and long-term strategic goals/solutions aimed at managing and maintaining systems and software and meeting/exceeding all business needs. Conducted research on new technologies, building requirements, best practices, documentation patterns, and timelines on system integrations and specifications and furthering infrastructure development by crafting and employing policies/plans. Developed and operated highly stable systems capable of supporting the complex needs of the university.Highlights:• Redesigned the business processes and the technical system and helped the recruiting department save hiring costs by $3.8M annually through the provision and execution of a domain-driven design architecture.• Produced a framework to tackle just in time customer support based on metrics and enabled clients to utilize a self-service structure, perform their own onboarding actions, and identify and decrease individual stagnation by 8%.

Organized, converted, and maintained all existing high value integrations through the systems of record. Performed system administration, configuration, and support for Salesforce along with establishing sustainability and stability of the platform. Planned and conducted all Salesforce deployments and always ensured proper management and utilization of rollback/recovery plans to safely backup and retain Salesforce data during disaster recovery process. Highlights:• Successfully migrated ETL toolset to the cloud within four months, removing local server dependencies and saving $400K annually in licensing and server space costs by implementing the platform and training staff on the new platform tool. • Prepared and employed a scalable event driven architecture system for Salesforce, supplementing the information with a batch based eventual consistency integration path without compromising API limits, and saving $1.2M in costs annually.

Led the creation and implementation of service-oriented architecture/solutions and cutting-edge technologies, structuring procedures/software components as services, increasing systems efficacy, and driving operational excellence by enhancing quality, security, and stability of the product. Coordinated with and guided staff members on developing features and innovative approaches to applications and platforms and generated maximum process optimization. Highlights:• Examined the value of the mounting tech debt, devising and conveying enterprise-wide plans defining business functions, redesigning and coordinating the software, and successfully rebuilding the platform with clarity and unified direction.• Developed and strengthened the skillsets and the new build standards for future state and facilitated a smooth business revamp by developing and documenting software and isolating implementation detail dependencies in alliance with a team.

Built, tested, and deployed customizations, configurations, tools/applications, and new Salesforce functionality to support evolving business necessities and continuously improve data quality, process integrity, and productivity. Recognized new and creative opportunities to leverage Salesforce platform, support additional business processes, and develop the best technical solutions.Highlights:• Nurtured foundations and collaborations, launching system integrations between Oracle and Salesforce systems, and offering technical training and assistance to business partners on platform/system functionality.• Recommended configuration changes, managing the process to deploy updates and enhancements, including the creation of custom objects, scalable triggers, and workflows, and generating all targeted objectives.

Directed the coordination and execution of process improvements that helped optimize effectiveness and performance of systems. Generated comprehensive financial statements and system specific standards using various report writing software and ensured maximum balance and accuracy of all accounting records. Analyzed and responded swiftly to critical system failures and breakdowns.Highlights:• Provided financial system training and instructed staff on the technical aspects of system processing and data retrieval.Systems ExperienceSalesForce (Certified Salesforce Administrator)CashNet (A higherOne Product)NelNet (A Federal Funds Distribution System)Banner (An Oracle/Ellucian Product) Cognos (Business Intelligence Reporting Software)Appworks (A Cross Platform Scheduling Utility)Toad (A SQL Database Query Tool)OnBase (Hyland Document Management Product)

Coordinated, controlled, and upheld all technological systems within student accounts, creating user accounts for other departments, providing accessibility, and producing financial documentation for students. Planned and organized new system implementations as well as map process development within current systems and ensured realization of quality and reliability.Highlights:• Coached and mentoring a highly effective team, motivating them to generate the utmost employee productivity and satisfaction.

Streamline process flows and add functionality to existing systems to better meet processor needs. Advise on new system implementations and review/test potential areas of breakdown. Provide coverage/backup/support to existing processes as part of creating best practices.

Graduation Specialist (2011 – 2013)Monitored and developed the processes for printing and distribution of all diplomas. Implemented a state specific diploma distribution policy, arranging and shipping all diplomas to students within 3-5 business days.• Designed and delivered an academically enriching environment where students fulfilled their potential for intellectual, emotional, psychological, academic growth, and personal wellness with a specific plan for success.

Spearheaded and mentored a team comprising 8-12 researchers and research assistants across three states aimed at gathering materials, securing PII, and following the research practices established in the charter of research. Formulated efficient research tools and measures, testing validity, running statistics on research outcomes, and performing compliant research across multiple locations.

Develop Program Processes and Materials for Parent/Teen Mediation.Conduct and coordinate Parent/Teen, court mediations.Draft binding documents/agreements.Record and report resolutions.Manage 140+ volunteers (College students) in efforts of supporting two mediation programs (Parent Teen mediation & Small claims Court Mediation).Create, validate, and distribute training materials for mediators and course materials for learners. Coordinate language support for both programs by lining up volunteers from the language arts department for translator hours support.2 years director/management experience.