Executed Operations. Optimized Operation Processes.Interacted with AI Engineers to maximize my learning opportunities from industry experts, broaden my expertise, and pave the way for entering the field.

- Coordination for Unit's Overseas and day-to-day training- Ensured KPIs were met- Proposed and implemented database to improve coordination and productivity between Parent unit and Sub-unit(Sharepoint)

-COMEX 2016- IT Show 2017- Consumer Electronics Fair(CEF) 2017Responsible for closing sales in a competitive and face paced environment

-Analyzed baggage reports to determine correlation and causations, reducing instances of missing baggage- Provided service recovery for Passengers with missing baggage reports - Worked closely with Baggage department of various overseas airports to deconflict and recover baggage swiftly- Worked together with the department Executive to implement a campaign aimed at improving service levels within the department- Ensured reports and documents were organized and documented with necessary authorization