Perform project management of laboratory aspect of assigned studies.Develop start-up plans including but not limited to project monitoring and communication plan including tracking of milestones and timelines, risk management and action logs.Lead problem solving and resolution efforts in a timely, customer focused manner.Participate in proposal development process, as well as, lead bid defense presentations in partnership with Business Development and Senior Project Services/Operational Client Lead staff.Perform the technical review at project initiation and provide input into project proposals as well as lead discussions around budget implications and changes.Provide scientific and technical advice to ensure delivery to the customer's satisfaction, on time and within budget.Collaborate with other functional groups within the company where necessary to support milestone achievement and to manage study issues and obstacles.Lead in the identification and resolution of service level issues, as well as the proactive development of contingency plans to mitigate laboratory risk.Oversee the writing of protocol-specific laboratory instruction manuals / participate in the preparation and maintenance of the laboratory specifications document for each assigned protocol.As required, prepare and present study-specific materials and services at Investigator, Kick-off and Bid Defense meetings. Provide additional training to sponsor, CRO, and site personnel as required (telephone training, attendance at CRA training meetings, site refresher meetings, etc.). Participate in external and internal audits as required.Provide day to day guidance to more junior staff as required; may act as a mentor as well as assist in the training and development of more junior staff.

Establish a close working relationship with the QLAB global project team, Business Development, Operational teams and appropriate Clinical (CDS) counterpart to ensure consistent, quality, global delivery of all studies which may include sponsor specific standards and program-specific procedures.Collaborate with other functional groups within the company where necessary to support milestone achievement and to support study challenges and obstacles.Provide project and client support to the OCL for the proposal development process, as well as, bid defense presentations in partnership with Business Development and Senior Project Services/Operational Client Lead staff. Provide supporting information, as required, to allow the OCL to perform the technical review at program / project initiation and provide input into project proposals as well as supporting discussions around budget implications and changes.Serve as a liaison between Project Services Project Management Support group (PMS) Team or equivalent and the wider Project Management or Set-Up Team. Provide day to day guidance of a more junior team, focusing on pre-launch and post-launch activities, ensuring the smooth implementation and conduct of a protocol within QLAB's internal departments.Provide day to day guidance of a more junior team, focusing on pre-launch and post-launch activities, ensuring the smooth implementation and conduct of a protocol within QLAB's internal departments. Direct, mentor and assist in training of less experienced Project Services staff. Report on team performance against contract, customer expectations, and project baselines to management. Act as a point of escalation for team members to optimize client delivery. Prepare training needs analysis for staff in collaboration with Departmental Trainers & L&D, and ensure that training is conducted as appropriate.

- Configure project databases. - Input data into the databases adhering to design specifications. - Support online protocols and amendments. - Perform a database configuration review and assist with validation of database specifications. - Research problems, gather information, and liaise with lab colleagues to help ensure projects are set-up in line with established procedures and customer requirements. - Update and maintain internal databases with generic project information and input project specific information, as directed (e.g., actions/issue log, status sheets and timelines). - Maintain project documentation files that provide project status and escalation. - Work through protocol questions, issues, escalations and changes with relevant senior coordinators (e.g. study specific) and managers. - Keep Project Managers and other relevant staff informed of any issues that may affect the smooth running of the project. - Coordinate meetings with relevant colleagues and internal departments (e.g. planning and handover meetings). - Develop solutions for routine project related issues and problems, within a limited scope. - Participate in local and global improvement projects as defined by the relevant process improvement management team. - Participate in internal audits, as required.

Organized confidential information for easy access by employeesParticipated in the business and governmental sector of Carroll countyCompleted several tasks essential for day-to-day functions