Benjamin Lockhart Email & Phone Number

Austin, Texas, United States

• Fulfilled staffing demands and matching the demand with individuals based on their skills and capabilities.• Activated suitable sourcing channels: internal talent pool or externally.• Scheduled capacity versus incoming demands, rotations, replacement and renewals.• Lead raising potential fulfillment challenges as per the critical issue process.• Responsible to lead utilization, pyramid, and average remuneration rate metric.• Coordinated overall demand management.

Austin, Tx

• Provided outstanding Capacity Management analysis for global enterprise cloud compute, delivering top-tier results for F100 clients and supporting record-breaking business development• Drove multi-year global hardware refresh programs. Reduced capital costs 20% year over year.• Cut server costs 20% and manufacturing lead time 70% by standardizing hardware models.• Repurposed equipment to save a record $11M annually on equipment orders.• Improved and streamlined workflow processes to provide transparency, build data integrity, and make automation feasible, enabling an 80% reduction in required work hours for reporting.• Oversaw the complete rework of the Capacity Management reporting process to an automated SQL database in an accelerated time frame, with the effort adopted as a company gold standard.• Produced best-in-class dashboards and reports in line with strict company requirements.• Improved procurement processes and built requirements for ServiceNow workflows, all while supporting senior leadership with high-level strategy and planning. • Incorporated best practices in managing enterprise datacenter capacity for mission-critical customer applications and databases, driving efficiency and productivity while developing budgets and procuring assets.

Austin, Texas Area

• Promoted due to leadership and technical acumen, training new hires on all related functions.• Developed one-of-a-kind reporting solutions in SQL, Oracle, and the VMware/Digital Fuel vRealize Reporting suite, enabling business leaders to analyze KPIs and align with global strategies, and enforce contractual SLAs.• Formalized business analysis procedures to eliminate recurring productivity issues.• Administered a large-scale reporting database to ensure resource optimization and updated patching• Designed automated solutions for repeatable processes, increasing organizational coordination during significant company shifts. Produced audit reports that drove strict process compliance.

Austin, Texas Area

+ Business analysis, vendor management, development and configuration for Enterprise Cloud Project and Portfolio Management tool+ Process design and automation for Texas Data Center Services data model+ Report development in multiple reporting tools+ Conduct advanced technology troubleshooting and manage support trouble tickets+ Business analysis and report development for Service Reporting+ Gathering requirements and developing reports in VMware vRealize ITBM+ Experience in Project Management, maintaining timely schedules in a dynamic environment