Currently serving as the lead systems and network administrator for the Information Systems Team supporting the Planning, Performance, and Systems Division of the Office of U.S. Foreign Assistance Resources (F/PPS/IS) within the Department of State.

Worked as a systems administrator for the Information Systems Team supporting the Planning, Performance, and Systems Division of the Office of U.S. Foreign Assistance Resources (F/PPS/IS) within the Department of State. Responsibilities included the administration of two unique environments – a dynamic development environment with multiple servers facilitating the varying stages of application development, and a public-facing production environment hosting an enterprise application used by thousands of individuals across the globe within the Department of State and the United States Agency for International Development (USAID).

Field Technician- Quickly and efficiently assessed and diagnosed users workstation problems - Formulated and implemented thorough solutions on the spot to minimize the users lost work time- Performed system imaging and re-imaging when needed to ensure systems were functional and compliant with Marine Corps information security policies and procedures- Provided timely and detailed updates and resolutions within applicable trouble tickets using the Remedy trouble ticketing systemActive Directory and Microsoft Exchange Administration- Responsible for the creation, management, and administration of user objects and mailboxes for over 12,000 users in the National Capital region- Worked with management to formulate new policies and procedures that drastically cut the turnaround time for account requests- Used custom PowerShell scripts to automate the migration of users personal data from remote locations to local servers- Ensured that users met the required training and security requirements for the accounts needed and the system accesses and permissions being requestedTier II Enterprise Network Support- Serves as a Tier II enterprise network technician for the Marine Corps Network Operations and Security Center (MCNOSC)- Responsible for the troubleshooting and maintenance of Cisco, Juniper, and other networking devices for over 680 Marine Corps locations across the globe on unclassified and classified systems - Remotely configured over 300 Cisco routers and switches located both within and outside of the continental United States to ensure functionality with enterprise monitoring tools- Provided new employees support and assistance during their onboarding process and helped train them on the systems used from day to day, as well as the tools and skills they would be using to complete their job duties- Performed nightly checks of multiple DISA circuits connected to more than 100 locations to ensure proper operation and passing of BGP and EIGRP

Assistant Manager -Worked in conjunction with the department manager as the assistant manager of the parts department in a combined retail and wholesale environment.- Worked with and supervised a team of delivery drivers and counter sales staff; provided guidance and help to the staff when needed- Responsible for employee scheduling and maintaining target payroll hours - Served as the stores IT support coordinator, troubleshooting issues on user workstations and Windows Server systems, as well as frequently performed nightly backups of the stores server- Entrusted with keys to the store, alarm codes, safe combinations, daily cash register and safe balancing, and store opening / closing responsibilitiesSales and Customer Service - Worked as a sales and customer service representative servicing both retail and wholesale customers in the Fredericksburg area. - Helped grow sales numbers by utilizing outstanding customer service skills and developing positive professional relationships with the stores top customers- Ensured that the retail showroom and warehouse areas of the store remained thoroughly stocked, fronted, and organized- Aided customers in troubleshooting their vehicle problems and deciding the best options for repairing and/or mitigating the issue- Regularly volunteered to fill-in for days and/or projects when the management staff needed extra assistance- Regularly received excellent quarterly reviews from management- Provided IT troubleshooting and repair on an as-needed basis for Windows and Windows Server based workstations and servers, as well as major hardware replacement on the local server including CPUs, RAM, and heat sinks

Worked as a residential painter / laborer. Responsibilities included preparation, maintenance, and cleanup of the job sites, application of paints, stains and any other applicable chemicals to surfaces, using a variety of power tools and machines as well as minor construction work. Also helped ensure customer satisfaction by participating in customer "punch-out lists," where the customer and I would address any areas of concern the customer had with the work performed.