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Benjamin Murray is listed as IT Specialist | Fraud Mitigation Expert | Experienced in Network Administration, System Management, and VoIP Solutions | Proven Leader in Optimizing IT Infrastructure and Preventing Fraud at Windstream, a company with 10301 employees, based in Erie, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Benjamin Murray.
Benjamin Murray previously worked as Fraud Mitigation & Voice Quality of Service Analyst at Windstream and Network Operations Center Operations Analyst at Windstream. Benjamin Murray holds Associate Of Arts And Sciences - Aas, Network Technology, 3.9 from Bryant & Stratton College.
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Hi, I'm Benjamin Murray. With extensive experience in sales, marketing, call center administration, consulting, intranet design, scheduling, system migrations, and project management, I bring a versatile skill set to the table. Passionate about delivering results, I thrive in fast-paced environments and excel at driving revenue growth.In addition to my professional achievements, I have a deep love for travel and enjoy embarking on spontaneous trips whenever possible. Spending quality time with my family and friends, is a priority in my life.With a proven track record of success and a commitment to excellence, I am dedicated to making a lasting impact in any role I undertake. Let's connect and explore how I can contribute to your organization's growth and success.
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Rochester, New York, United States
- Lead efforts to prevent and mitigate fraud by developing and implementing comprehensive fraud prevention strategies, successfully reducing exposure to fraudulent activities and robo-calling threats. - Monitor and analyze voice traffic patterns, identifying and mitigating potential fraud risks while ensuring the quality of service for enterprise clients..
Rochester, New York, United States
- Played a pivotal role in managing the transition of three contact centers from Avaya to Mitel phone systems, ensuring seamless integration and minimal disruption. - Developed an intranet platform that connected multiple business sites, improving communication, collaboration, and overall contact center performance. - Managed multiple projects involving.
Rochester NY
- Led customer retention efforts in a high-volume contact center, delivering tailored solutions and upselling services to maintain customer satisfaction and reduce churn. - Consistently ranked in the top sales tier for three consecutive years, surpassing performance goals and contributing to the center’s revenue growth. - Trained and mentored junior team.
Other employees you can reach at windstreamenterprise.com. View company contacts for 10301 employees →
Mike Atchity
Colleague at WindstreamHastings, Nebraska, United States, United States
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Dave Edwards
Colleague at WindstreamClover, South Carolina, United States, United States
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Von Boswell
Colleague at WindstreamElizabethtown, Kentucky, United States, United States
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Laura Fondeur
Colleague at WindstreamCharlotte, North Carolina, United States, United States
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James Braswell
Colleague at WindstreamAsheville, North Carolina, United States, United States
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Bill Waters
Colleague at WindstreamLittle Rock, Arkansas, United States, United States
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Stacy Jackson
Colleague at WindstreamHenderson, Nevada, United States, United States
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Jeanette Vetrano
Colleague at WindstreamCornelia, Georgia, United States, United States
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Peyton Wall
Colleague at WindstreamAlto, Georgia, United States, United States
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Elizabeth Sellwood
Colleague at WindstreamMarshville, North Carolina, United States, United States
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Quick answers generated from the profile data available on this page.
Benjamin Murray works for Windstream.
Benjamin Murray is listed as IT Specialist | Fraud Mitigation Expert | Experienced in Network Administration, System Management, and VoIP Solutions | Proven Leader in Optimizing IT Infrastructure and Preventing Fraud at Windstream.
Benjamin Murray is based in Erie, Pennsylvania, United States while working with Windstream.
Benjamin Murray has worked for Windstream and Spectrum.
Benjamin Murray's colleagues at Windstream include Mike Atchity, Dave Edwards, Von Boswell, Laura Fondeur, and James Braswell.
You can use AeroLeads to view verified contact signals for Benjamin Murray at Windstream, including work email, phone, and LinkedIn data when available.
Benjamin Murray holds Associate Of Arts And Sciences - Aas, Network Technology, 3.9 from Bryant & Stratton College.
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