Benjamin Mathison Email & Phone Number

Seguin, Texas, United States

Waco, Texas, United States

I communicate with customers on their automotive malfunctions and technical needs. This process starts with setting appointments and classifying the severity of the malfunction for timeline purposes. Once the vehicle is in my care, I am responsible for communicating with the technicians and overseeing the repair process while giving consistent updates to the customer. Communication is the largest part of my job because I am the face of the service department and am constantly building customer relations.

Tyler, Texas, United States

I communicate with customers on their automotive malfunctions and technical needs. This process starts with setting appointments and classifying the severity of the malfunction for timeline purposes. Once the vehicle is in my care, I am responsible for communicating with the technicians and overseeing the repair process while giving consistent updates to the customer. Communication is the largest part of my job because I am the face of the service department and am constantly building customer relations.

Corsicana, Texas, United States

As an automotive technician ,specific to Chrysler Dodge Jeep Ram products, I would asses malfunctions and powertrain failures. After assessing the failure, I would work through a series of diagnostic processes to find a clear cause and correct the failure. Throughout the process, I provided updates to the service advisor so they could communicate with the customer. After the repair was finished, I would look over my work and confirm that it was satisfactory to the MOPAR guidelines and my Department standards.

Palestine, Texas, United States

As an automotive parts specialist my duties were to communicate with customers and provide the correct automotive parts to repair the problem. I also checked over inventory for complete assurance in the legitimacy of our product quantity. I not only did this for my store, but also occasionally stores in my district.