Benjamin Matson Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

Greater Denver Area

Co-managed our support team, reported to executives, managed escalations, completed hiring, and lead training.

Denver, Co

Served as in-bound phone/email/in-app support, focused on one-on-one and group customer coaching, help article writing, for a robust SaaS platform for patient-based small business management.

Highlands Ranch, Co

Instructor of Coding/Game Design classes as well as Robotics classes. I introduce kids (3rd - 8th graders) to the concepts of mechanical design, logic, and computer programming through fun classes involving Tynker's visual programming platform and Lego Robotics.

Denver, Co

CPAacademy.org offers a web platform for professional presenters in the accounting industry to present educational content to Certified Public Accountants. The classes are taught via webinar presentations, and attendees are able to earn the continued education credits they need to maintain thier active CPA license.I was responsible for managing a wide assortment of technical and other operations on a daily basis, including: Launching, moderating, and trouble-shooting webinars with live audiences of up to 2,000 attendees; Managing a technical credit reconciliation process that spans multiple systems; End-user technical support; High-volume scheduling and back-end administration in our heavily-customized Salesforce system; Image manipulation and graphic design; and all the odds-and-ends someone working for a small business might find themselves doing.

Greeley, Co

This is my family's construction business. In addition to providing technical support and office assistance when needed, I also occasionally serve as additional labor on job sites.

Boulder, Co

My role at Lijit was an amalgamation of several disciplines. I was the go-to person for implementing and customizing searches for bigger clients, setting up and administrating the company's Salesforce instance, acted as a primary liason between the engineering and publisher recruitment teams, and provided end-user support and ticket resolution.

Lone Tree, Co

Waited tables.

Greeley, Co

Developed, maintained, and updated QlikView based applications for various school district clients. These applications pulled student data from the district databases into dynamic analytic dashboards.

Greeley

Provided phone-based tech support for Wild Blue Satellite Internet.

Greeley, Co

A small web design/development house. In addition to the flash-based management training software developed for their parent company Source International, Desk Til Dawn focused on contract web design and development solutions for clients.I personally worked as a Flash Developer on projects including online stores, several promotional games, and web design for regional businesses.

Web Development

Graduate of the full-stack web development immersive program at Galvanize. This 6 month intensive course prepares students for a career.

Associate Of Arts And Sciences (Aas), Interactive Design

In addition to basic Gen. Ed. requirements, my degree from Aims focused on computer science fundamentals along with graphic design.