• Spearhead company's sustainability program, providing strategic vision and leadership in response to evolving customer and investor expectations• Lead company's external affairs efforts, directing both internal and external lobbying strategies• Build and maintain strategic relationships with key stakeholders within industry associations, fostering collaboration and partnerships• Conduct comprehensive analysis of legislative and regulatory policies, providing strategic guidance to executive team on potential impacts• Collaborate with legal and compliance teams to ensure company's adherence to relevant laws and regulations• Actively engage with political stakeholders, including government officials, agencies, and elected representatives, to build alliances and influence policy decisions

Responsible for leading RYAM's sustainability program, under the direction of the CEO with board oversight and engagement. • Developed and implemented comprehensive sustainability program, including environmental, social, and governance (ESG) initiatives• Chair RYAM's sustainability council, overseeing cross-functional team of senior leaders responsible for executing annual sustainability plan• Lead and manage internal team and external consultants in compiling and creating annual sustainability report and associated disclosures, including alignment with TCFD and SASB standards• Address customer inquiries on RYAM's sustainability capabilities and initiatives, resulting in notable score increases from ESG rating firms including ISS, Sustainalytics, MSCI, CDP, and Ecovadis• Support Investor Relations team in engaging with and presenting to investment firms, prioritizing ESG discussions• Proactively network within industry, continually benchmarking company against rising stakeholder expectations• Collaborated with risk management to integrate sustainability considerations into overall risk assessment process.

Manage the ongoing enhancement of RYAM's commercially focused systems including - SAP S4, Integrated Business Planning, Salesforce and various Microsoft 365 solutions - to increase connectivity and collaboration both internally and with our customers.

Sales, Marketing and Operations Strategy:• Manage key commercial relationships of North American portfolio responsible for >$90MM in annual sales.• Pursue new customer opportunities to grow RYAM’s specialty cellulose portfolio.• Collaborate with new business development and establish customers for our scientific innovations.• Drive optimization opportunities in supply chain, reliably meeting our customer’s needs more efficiently.• Lead evaluation of new CRM tool Salesforce on behalf of global sales team.• Represent global sales team as business process owner for RYAM implementation of SAP S/4 HANA.• Advise internal procurement team of RYAM sales practices as part of companywide packaging cost reduction initiative. Global Customer Service:• Oversee the functional management for RYAM’s global customer service team, with offices in the US, London, Shanghai and Tokyo.• Lead integration overall business model from manufacturing site specific customer service to regional based customer service.• Serve as a change agent for improving internal systems and business process by working in concert with IT leadership.• Drive collaboration and best business practices across each sales office to increase cooperation and efficiency.• Support global customer service team as key internal stakeholder to RYAM leadership, ensuring that customers’ needs are met.

• Manage key commercial relationships in North American portfolio responsible for >$50MM in annual sales• Optimize supply chain routing across key NA accounts to both reduce costs and increase customer satisfaction• Develop reporting capabilities that allow business to predict inefficiencies before they impact customers

Customer Strategic Planning and Execution• Lead and manage a team of nine Customer Account Specialists supporting the GP Cellulose North American business, responsible for sales of >750K metric tons of pulp to 200+ customers across the USA and Canada.o Responsibilities of team include demand forecasting, inventory management and assurance of product delivery via various transport modes.• Bolster efficiency and effectiveness of customer support team by defining meaningful KPIs, providing clarity on current state of business and developing enhanced analytical tools and processes. • Co-led design and currently implementing an internal supply versus demand balancing tool to allow business to more efficiently and consistently meet or exceed customer supply expectations with the end goal of increasing customer loyalty.• Lead cross functional teams in strategic projects focused on improving supply chain effectiveness, including: (i) developing long-term sourcing strategy for key global accounts; (ii) evaluating third party warehousing alternatives to reduce cost to serve; (iii) optimizing finished goods inventory levels in accordance to defined customer risk profiles aimed at reducing working capital investment.• Drive constant development of the customer account team’s technical and managerial skills through both formal and informal training.

Business Intelligence and M&A• Supported internal cross functional team in due diligence efforts that resulted in GP’s offer to purchase Buckeye Technologies, Inc. – a market leader in the production of specialty cellulose – for $1.5Bn.• Performed screenings and initial due diligence of potential market pulp M&A targets in North and South America.• Developed long-term pricing forecast for both market and dissolving pulp through the analysis of market data and external consultants’ studies to be leveraged in all potential M&A assessments in the space.• Co-led design and implementation of company’s automated financial forecasting process and tool (CAFFT); significantly increasing process efficiency, accuracy and accessibility of data companywide – with savings estimated at >$100K annually.• Headed in-person and webinar training of corporate and regional sales offices in the use of the newly developed financial forecasting tool.• Led monthly Sales & Operations Planning process, developing and presenting comprehensive report to company leadership and global sales and marketing organization.Marketing Strategy and Operations• Supporting the sales organization in building a go-to-market strategy for a newly developed specialty fluff product named Golden Isles COTM – aimed at increasing customer engagement and new trials. The product, designed to provide less bulk and improved absorption in hygiene end-use applications, is expected to increase annual fluff sales by 10%.•

Offering business-to-business and business-to-consumer sales expertise, the company serves clients in the information technology, automotive, consumer electronics, and telecommunications industries with customized outsourced sales support, training, and recruiting, as well as various marketing services.; Assist in preparation of individual program budgets, forecasts and financial reports for various programs ranging from $100k to $11M in revenue per year.Complete monthly close duties, including revenue accruals, expense tracking and various journal entries as required.Process monthly billings from programs in Peoplesoft Financials, ensuring collection on accounts receivables in a timely manner.Conduct profitability analysis based on variance explanations found in reviewing program profit and loss reports monthly.Audit weekly expense, travel and payroll reports for each program to ensure accuracy.Monitor segment and program adherence to approved budgets and provide sales and margin analysis when necessary, utilizing pivot tables, vlookups, and various other advanced excel functions.Conduct monthly meetings with Program Managers to review program revenue and expenses.

I scouted cotton fields and relayed information to farmers as to what pesticides/herbicides they needed to spray to maximize yields.