Benjamin Drummond work email
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Benjamin Drummond personal email
With over nine years of experience in IT infrastructure management and administration, I have developed and demonstrated strong competencies in system configuration, technical support, and IT escalation. I have a Bachelor of Business Administration in Management Information Systems from San Jose State University, where I learned the fundamentals of business and technology.As the IT Infrastructure Manager at A10 Networks, Inc, I led and supported various projects and initiatives to optimize, secure, and maintain the company's IT infrastructure. I worked with cross-functional teams, vendors, and stakeholders to ensure the alignment of IT infrastructure with business needs and goals. I also provided technical guidance, troubleshooting, and escalation for complex IT issues. I am passionate about delivering high-quality IT solutions that enhance productivity, performance, and customer satisfaction.
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Senior Technical SpecialistDexianHillsboro, Or, Us
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Manager It InfrastructureA10 Networks, Inc Apr 2022 - Oct 2023San Jose, California, Us● Managed and deployed MS Intune & JAMF MDM to enhance security, application management,and device deployment for seamless employee onboarding● Implemented SAML SSO for over 60 Cloud and On-prem apps and utilized MFA, ConditionalAccess, and RBAC policies for more secure and reliable user authentication● Installed CrowdStrike Falcon agent network wide for complete device security and dataprotection on Linux, Windows, and iOS● Led key infrastructure recovery efforts during a disaster recovery event which resulted inminimized downtime and critical data recovery● Hardened all attack surfaces on endpoints and servers using internal and external Penn testingverification and OWASP standards across Windows/UNIX/iOS/Firewall/DNS/Network Isolaiton -
Sr Infrastructure Systems ManagerA10 Networks, Inc Aug 2020 - Apr 2022San Jose, California, Us● Lead manager for International Systems team across 5 time zones● Pioneered Jira software Scrum model for Ticketing, CICD pipeline, and change management● Modernized VM infrastructure to support cloud backup, automatic failover, and redundancy● Created and documented multi-year lifecycle policy for hardware and software systems● Consolidated Cloud accounts into centralized Organization accounts on AWS, Azure, and OCI
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Sr Infrastructure Systems AdminA10 Networks, Inc Oct 2017 - Aug 2020San Jose, California, Us● Participated in ISO27001 audit for Systems security● Installed Veeam Backup and Restore to provide VM disaster recovery & protection● Upgraded VMware ESXi host OS across worldwide infrastructure● Created Scale-out VM data repository for cross-cloud database replication● Automated and scripted the account audit process to tighten security and satisfy ISO
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It Systems Technician, A10 NetworksA10 Networks, Inc Aug 2016 - Oct 2017San Jose, California, UsOffice 365 Azure AD Sync online user provisioning● Migration of 900 mailboxes to Exchange Online from On-Prem● Hybrid Exchange Server implementation and Hub Transport for 800 users● Exchange Database Maintenance and cleanup of 2300 mailboxes● Modernized VMware infrastructure with IBM Flex Chassis to support 300+ virtual machines● Migrated 27 Tb Datastore from NetApp to PureStorage Flash Array● Installed and configured Spiceworks Ticketing system to replace BMC-Trackit
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Sr Helpdesk TechnicianA10 Networks, Inc Jan 2016 - Aug 2016San Jose, California, Us● Built dedicated backup infrastructure for laptop data preservation● Automated employee password expiration and update● Deploy Dropbox for Business to 400 employees● Created and documented the first DCIM used by A10 to audit datacenter● Mapped power and network routes for all critical infrastructure to improve reliability
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Level 5In-N-Out Burger Jul 2009 - Sep 2015Irvine, Ca, Us
Benjamin Drummond Skills
Benjamin Drummond Education Details
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San José State UniversityManagement Information Systems -
Gavilan CollegeGeneral
Frequently Asked Questions about Benjamin Drummond
What company does Benjamin Drummond work for?
Benjamin Drummond works for Dexian
What is Benjamin Drummond's role at the current company?
Benjamin Drummond's current role is Senior Technical Specialist.
What is Benjamin Drummond's email address?
Benjamin Drummond's email address is bd****@****rks.com
What schools did Benjamin Drummond attend?
Benjamin Drummond attended San José State University, Gavilan College.
What skills is Benjamin Drummond known for?
Benjamin Drummond has skills like Customer Service, Microsoft Office, Microsoft Excel, Time Management, Teamwork, Powerpoint, Microsoft Word, Leadership, Team Leadership, Inventory Control, Microsoft Project, Capm.
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