Benjamin Mumfrey Email & Phone Number

I review accounts for overpayments and undistributed payments and determine where the money needs to go and if a refund is necessary. If a refund is required I perform the refund.

Cincinnati Area, Ky

I analyze UB-04 facility claims that have 2 commercial payers responsible. I review the contracts between the carriers and the hospitals and verify that the claims are being paid correctly. If not I pursue payment with the carrier until proper payment is received.

Cincinnati, Ohio

Customer Service/Claims Representative is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities:• Respond to complex customer calls• Resolve customer service inquiries which could include:• Benefit and Eligibility information• Billing and Payment issues• Customer material requests• Physician assignments• Authorization for treatment• Explanation of Benefits (EOB)• Provide the very best customer service to internal/external customers. • Constantly meet established productivity, schedule adherence, and quality standards• Processes claims according to specified procedures and standards, meeting all position production and quality standards.• Recognizes when to refer complicated claim situations to the various areas, outside firms and organizations. Submits and monitors claims referred to internal support units.• Determines if third party recovery or reimbursable compensation potential exists• Handles complex claim situations. Analyzes and resolves problems from customers and providers. Selects and explains the best solution for the problem.• Project work as assigned.

5050 Kingsley Drive

I upsell products and services to customers all while providing excellent customer service in a quick and efficient manner. I have great knowledge of bank products and services ranging from checking and savings, credit card, mortgage and installment loans.

5050 Kingsley Drive

I provide excellent customer service to customers and prospective customers by solving their issues and meeting their unique needs.

Cincinnati Area, Ky

I am responsible for helping our sales team make connections with companies in need. Sheakley provides a cost-effective approach to HR and risk management. From comprehensive HR outsourcing, to few or as many specific services as needed like onboarding, payroll, benefits management, and more. We have the expertise to help you attract, care for, protect, manage, and reward your most valuable asset—your employees.

Pearl Harbor, Hawaii

Procured, ordered and maintained all of the repair parts for the USS Santa Fe.Drove the submarine during two western pacific deployments.Maintained the ability to stay focused on my mission and maintain composer while dealing with multiple very stressful situations at the same time.Maintained exceptional customer service even with language barriers.

Cincinnati, Ohio Area

I started as a door knocker going door to door in residential areas generating leads for the inside team. I quickly got promoted to inside sales and sold all of our products and services over the phone. I was responsible for selling lawn care services to residential prospects over the phone and maintaining quota every month.