Benjamin Ng Email and Phone Number
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Benjamin Ng personal email
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A hospitality professional with regards to Food and Beverage Operations and Development. I've been blessed with the opportunity to work with some amazing brands, both local and international. Having started from a Bartender role to my current position, I have an appreciation for the role that every single member of the team plays towards a business's success. In an increasingly difficult and automated business environment, I believe that the key to sustainable growth is the development of the team members, as human interaction makes or breaks the experience, and is not something that can be easily replaced by automation. I would like to think of myself as an unorthodox thinker, with solutions to problems that challenge the paradigm, as change is the only constant in life. The business world moves at such a frenetic pace that to stay on the cutting edge, businesses would need to be flexible not only with processes but with mentality as well. I look forward to new challenges and opportunities to further develop myself that I may be able to always contribute constructively regardless of my position/location.
Parkroyal Collection Marina Bay, Singapore
View- Website:
- panpacific.co/marinabay
- Employees:
- 181
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Parkroyal Collection Marina Bay, SingaporeSingapore -
Complex Director Of Food And BeverageMarriott International Aug 2024 - PresentBethesda, Md, UsRenaissance Hotel and Convention Center Kuala LumpurFour Points by Sheraton, Kuala Lumpur City Center -
Senior Manager, F&B Marketing, ApacMarriott International Mar 2022 - Aug 2024Bethesda, Md, UsResponsible for Club Marriott, Marriott International's F&B Loyalty Program for Asia Pacific, with ~350 Programs, 16 Countries, 250K members and $100m in Annual Revenue-Introduced Milestone Rewards, a feature that incentivizes members to repeat visits, thus increasing F&B Revenue YoY by 60%-Leads app development / UX projects to constantly drive engagement and activation-Responsible for all contractual agreements between Vendors, Hotels, Legal and MI Stakeholders-Drive membership sales, revenue and portfolio expansion-Functional leader for properties who desire a single property loyalty solutions-Lead Legal, IT, Privacy and Compliance alignment to enable property's desired end goals -
Director Of Food And Beverage (Task Force, Singapore Marriott Tang Plaza)Marriott International Nov 2022 - Feb 2023Bethesda, Md, UsResponsible for the Food and Beverage department of Singapore Marriott Tang Plaza Hotel, a 420 key property with 3 Restaurants, seating 2,000 covers a day-Trained team to Brand Standards -Led Retail division to record revenues and profits for Thanksgiving, Christmas and Chinese New Year-Directed team through reopening of departments (Post-Covid Recovery) -
F&B Marketing Manager ApacMarriott International May 2021 - Mar 2022Bethesda, Md, UsResponsible for F&B Local Loyalty Programs across APACVendor ManagementSOPs, Training, Marketing and Operations -
F&B Marketing Manager, ApecMarriott International Jan 2019 - May 2021Bethesda, Md, Us-Responsible for the development of the F&B Workbook, Marketing Calendar, and Toolkit for deployment to APEC properties-Led workshops in APEC markets to train Hotel Leaders on F&B Marketing-Conducted ad-hoc training at requests of Area Leaders to focus on regional market dynamics and how to elevate above the noise and establish brand presence-Conducted business reviews for HALO properties, a 3-4 day deep dive into performance, marketing and operations for F&B. Report was then utilized by Continent Leaders for ATVs / RTVs to track progress-Developed partnerships with key market leaders in the F&B scene - KLOOK, Chope, Eatigo, securing long-term contracts with the lowest cost-per-cover for restaurants in APEC-Led Michelin - collaborations in key markets to elevate Marriott Bonvoy F&B Reputation -
Business Development Manager (Singapore Marriott Tang Plaza Hotel)Marriott International Aug 2016 - Jan 2019Bethesda, Md, UsResponsible for the Food and Beverage Performance of Singapore Marriott Tang Plaza Hotel, a 420 key property with 6 Restaurants, seating 4,500 covers a day-Led all partnership conversations with Banks, OTAs, Telcos, etc-Lead cold sourcing for business functions with Oil, Insurance and Finance sectors-Led Revenue Management for Restaurants-Responsible for the Retail Division, a "pop-up" department which focusses on non-dining customers, activated during the festive seasons of the year - Chinese New Year, Dragon Boat Festival, Mooncake Festival, Thanksgiving and Christmas-YoY record breaking revenues -YoY record breaking profitability -
Business Development ManagerJamie'S Italian Kitchen Apr 2015 - Jul 2016East Kilbride, GbResponsible for the Food and Beverage Performance of Jamie's Italian in SEA, a celebrity chef casual dining concept with over 150 outlets globally-Led all partnership conversations with Banks, OTAs, Telcos, etc-Lead cold sourcing for business functions with Oil, Insurance and Finance sectors-Led Revenue Management for Restaurants-Opened 2 new outlets in Singapore and Bali-Training, recruitment and vendor management-Liason between UK Brand-keepers and Trainers -
Group Operations ManagerImaginings Jul 2014 - Mar 2015Singapore, SgResponsible for the Food and Beverage Performance of Imaginings Pte Ltd, an independent F&B Operator with 6 restaurants and bars with live music, sports and entertainment-Grew number of restaurants from 3 to 6-Led business conversations with Landlords, Banks, Suppliers, Partners-Operational Leader, responsible for 350 staff across 6 locations for both front of house and back of house positions-Business leader, responsible for Group's backend team, consisting of 11 staff in Finance, HR and Marketing -
Sales And Marketing Assistant ManagerImaginings May 2013 - Jul 2014Singapore, SgResponsible for media buys across the groupResponsible for corporate sales porfolio, growing it by an additional $60,000 compared to year 2013 -
Marketing ExecutiveImaginings Sep 2011 - May 2012Singapore, SgHosted media for all anniversary eventsDesigned promotional materialsSet up event sales portfolio and added $160,000 of revenue in 2012-2013. -
Assistant Manager (Balaclava)Imaginings Sep 2011 - Jan 2012Singapore, SgOperations ManagementBar Management -
Guest Service LeaderKu De Ta Singapore Sep 2010 - Aug 2011Operations Management
Benjamin Ng Skills
Benjamin Ng Education Details
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Murdoch UniversityHospitality Administration/Management -
Pioneer Junior CollegeA Levels
Frequently Asked Questions about Benjamin Ng
What company does Benjamin Ng work for?
Benjamin Ng works for Parkroyal Collection Marina Bay, Singapore
What is Benjamin Ng's role at the current company?
Benjamin Ng's current role is Complex Director of Food and Beverage | F&B Operations, Marketing, Revenue Growth.
What is Benjamin Ng's email address?
Benjamin Ng's email address is be****@****ott.com
What is Benjamin Ng's direct phone number?
Benjamin Ng's direct phone number is +65902*****
What schools did Benjamin Ng attend?
Benjamin Ng attended Murdoch University, Pioneer Junior College.
What are some of Benjamin Ng's interests?
Benjamin Ng has interest in Poverty Alleviation, Animal Welfare, Arts And Culture.
What skills is Benjamin Ng known for?
Benjamin Ng has skills like Event Management, Food And Beverage, Leadership, Management, Operations Management, Marketing, Product Launch, Corporate Events, Corporate Sales Management, Public Relations, Press Releases, Copywriting.
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