Benjamin Obiajulu Email & Phone Number

Calabar

Adeola Odeku Victoria Island

Adeola Odeku, Victoria Island.

Develop process improvements to maximize sales and profitability.Develop positive shopping experience and ensure customer satisfaction.Provides direction and guidance to staff in their assigned job duties.Follow and enforce store policies, security measures and customer service standard.Maintain the store clean, safe and appealing.Handles customer complaints and purchase returns.Takes care of inventory and pricing of goods, as well as making sure that all goods are rightly tagged and in good condition.Ensures that prices and goods are competitive, especially in comparison to the other competitor stores in the area.Educates team members about safety and sanitation procedures.Set up product displays in store entrance and other sections according to merchandising standards.Ensures that shelves are properly loaded with products at all times.Perform inventory control to avoid over stocking and under stocking.

Lagos,Nigeria.

Completes store operational requirements by scheduling and assigning employees; following up on work results.Maintains store staff by recruiting, selecting, orienting, and training employees.Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Ensures availability of merchandise and services by approving contracts; maintaining inventories.Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.Secures merchandise by implementing security systems and measures.Protects employees and customers by providing a safe and clean store environment.Maintains the stability and reputation of the store by complying with legal requirements.Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.Contributes to team effort by accomplishing related results as needed.

Lagos, Nigeria.

Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs.Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers.Assists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise.Forecasts/reforecast business, focusing on productivity to meet sales goals.Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business.Assists Store Manager in partnering with corporate office personnel to increase sales, drive/promote merchandise categories, and expand markets.Helps Store Manager in identifying training needs and providing ongoing training opportunities to the team as needed.Leverages individual staff strengths, and creates developmental plans to prepare all level positions for future growth within the organization.Assists in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly.Assists Store Manager in delivering consistent, in the moment, feedback and coaching.Ensures company standards are met for store and associate appearance at all times.Prioritizes, plans, and adjusts schedules as necessary to maximize sales.Plans, coordinates, and executes all Merchandise Calendar direction, campaigns, and sales promotions in a timely manner.Ensures all pricing, signage, and displays are correct at all times.Receives regular vendor deliveries and stocks sales floor in a timely manner.Responsible for controlling inventory stock levels and reordering as necessary within budget.Enforces all company policies and procedures, including health, safety, and security.

Lagos, Nigeria

Manage retail staff, including cashiers and people working on the floor.Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Formulate pricing policies.Determine daily coupons.Ensure pricing is correct.Work on store displays.Coach, counsel, recruit, train, and discipline employees.Evaluate on-the-job performance.Identify current and future trends that appeal to consumers.Ensure merchandise is clean and ready to be displayed.Approve contracts with vendors.Maintain inventory and ensure items are in stock.Keep up with fluctuating supply and demand.Analyze operating and financial statements for profitability ratios.Ensure promotions are accurate and merchandised to the company’s standards.Utilize information technology to record sales figures, for data analysis and forward planning.Ensure standards for quality, customer service and health and safety are met.Monitor local competitors.Ensure hours of operation are in compliance with local laws.Maintain store's cleanliness and health and safety measures.Organize and distribute staff schedules.Preside over staff meetings.Help retail sales staff achieve sales targets.Manage different departments within the store.Handle customer questions, complaints, and issues.

Lagos, Nigeria.

Be involved in stock control and management.Assisting shoppers to find the goods and products they are looking for.Being responsible for processing cash and card payments.Stocking shelves with merchandise.Answering queries from customers.Reporting discrepancies and problems to the supervisor.Giving advice and guidance on product selection to customers.Balancing cash registers with receipts.Dealing with customer refunds.Keeping the store tidy and clean, this includes hovering and mopping.Responsible dealing with customer complaints.Working within established guidelines, particularly with brands.Attaching price tags to merchandise on the shop floor.Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.Receiving and storing the delivery of large amounts of stockKeeping up to date with special promotions and putting up displays.

Ilorin, Kwara State.

Bills collation and arrangement.Bills analysis.Data entry and documentation.Keeping and maintenance of Registers.Bills distribution.Revenue collection.Customer service functions.Convey feedback.

Fellow Cipm, Professional Qualification

Bachelor'S Degree, Public Administration

Spdc Contractor'S Employee Hse Level 2, Hse Course

Graduate Member, Professional Qualification

Executive Masters In Corporate Force, Human Resource Management

Workshop