Benjamin Ofei Email & Phone Number

Nairobi, Ke

Provide strategic insights on HR analytics for decision-making and collaborating with leadership to formulate and implement solutions that drive both short-term and long-term business growth and sustainability. Collaborate with the TA team to develop recruitment strategies that attract top talent in Ghana while ensuring a strategic approach to retaining high performers. Drive the internal progression pipeline as part of our succession strategy. Partner with the EX-team to develop and implement L&D initiatives that promote a culture of continuous learning, enhance employee skills, support career progression, and drive leadership development. Develop and manage a performance-based reward framework that aligns employee objectives with organizational goals, motivates employees, and recognizes outstanding contributions while ensuring consistent performance feedback and growth. Lead workforce planning with a key focus on current workforce capabilities and future needs to ensure the organization builds a diverse and innovative team to achieve strategic business objectives. Develop and execute employee engagement strategies to enhance job satisfaction, improve morale, and foster a positive work environment. Utilize insights to make informed decisions that improve workplace culture and employee experience. Oversee the HR & Admin department’s budget, ensuring resources are allocated effectively to support strategic initiatives. Ensure all HR policies and practices comply with local business regulatory requirements and labor laws, mitigating risks to avoid legal issues. Oversee employee relations issues.

Collaborated closely with four subsidiary heads (CDGL, SMS, Agroecom, Unicom) to create and drive human capital management initiatives aimed at achieving year-on-year business profitability.Developed and utilized HR analytics and insights to deliver practical HR solutions to key stakeholders.Created HR metric tools using MS Excel to provide stakeholders with a visual representation of HR performance for decision-making.Provided essential advice and policy guidance on effective people management processes, ensuring compliance accordingly.Led workforce planning, sourcing, and capacity building for employees across various subsidiaries I managed.Successfully coached and mentored managers to fulfill their people mandates, ensuring the success of their respective teams.Oversaw the revamp of the performance management framework, including the change management process across the business (training, piloting, periodic review).Managed employee relations issues and ensured adherence to policies and processes in addressing such matters.Ensured that business operations and people management activities complied with labor laws and company policies.Led the full implementation of the “Internal Comms Unit” and spearheaded communication activities across the business, including managing social media handles (Ecom West Africa).Facilitated the development of the concept and strategic framework for “Ecom University.”Developed and implemented a succession and HiPO development framework to enhance retention while focusing on building a robust talent pipeline.Created HR metric tools using Excel to provide stakeholders with a visual representation of HR performance.

Managed the full cycle of training activities for the EQWiP Hubs Youth Development Project, ensuring quality assurance throughout.Organized and coordinated youth outreach events in collaboration with consortium and implementing partners for effective training delivery. Led the integration of gender responsiveness and sensitivity into the training component. Collected and analyzed training data for monitoring, evaluation, and reporting purposes. Prepared and presented monthly training progress reports to stakeholders, keeping them informed of project developments.

Accra, Greater Accra, Gh

• Draft business proposals and design brochures to market the company's services to both existing and new client• Organise, and assist with marketing learning and development programs.• Conduct training needs analysis to support development of instructional designs as well as define learning goals for each training program.• Identify the most appropriate and cost-effective training approach for open-house programs• Research literature and other materials to assure services are developed to the most current evidence-based practices in the subject of the program.• Develop training curricula, instructor manuals, session outline, activities / exercises and utilize ready made materials developed by clients in training programs.• Facilitate formal and informal workshops and learning experiences for large and small group training sessions.• Develop and facilitate planned programs for organizational change and improvement using action research, organizational development, and quality improvement concepts and methods.• Coordinate or perform administrative functions necessary to deliver and document learning and development programs. • Develop and manage database of all clients and participants to track progress and ensure continuous business.• Assist in planning and managing budget allocated for every training program.• Compile tests and other evaluations to be used to measure learning and performance after each training session.• Draft comprehensive post training report and circulate report to participants and their respective business heads• Perform other administrative duties as required in support of the L&D department.

Haatso – Atomic Road, Haatso, Accra, Gh

• Provided market and business consultancy services to clients• Coordinated training and facilitated both internal and external training programmes• Moderated over 20 Focus Group Discussions• Ensured quality assurance at every stage of projects executed by the company; from proposal writing, instrument design, field work through to report writing.• Drafted proposals, wrote reports, designed research instruments and FGD guide for clients• Headed Qualitative and Quantitative research projects• Supervised and coordinated field research activitiesResearch projects undertaken includes• Mystery Shopping• Market Intelligence Study • Customer Satisfaction Survey• Brand Recognition Survey• Product Test : Biscuits, Alcoholic and Non-Alcoholic Beverages, Tomato Paste, Pasta, Rice• Ready Mix Concrete Project• Usage and Acquisition Survey• Market segmentation Survey

Entrepreneurial and leadership training for Senior High School students across the country.

Hk

Master'S Degree, Economics

Bachelor Of Arts, Economics & Mathematics

Wassce, General Arts