Benjamin O'Grady Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona Area

Managed/Hired QA personnelCreated and implemented new QA processProvided QA analysis of new projects, and provided time and cost estimatesCommunicated with Account Managers and other Project Managers to coordinate Developer workOrganized and assigned tasks and work in Sprint/Release format for developers in a Jira DatabaseEstimated project schedules and releases, and planned development toward those datesMaintained Jira database systems: User Accounts, project creation… Show more Managed/Hired QA personnelCreated and implemented new QA processProvided QA analysis of new projects, and provided time and cost estimatesCommunicated with Account Managers and other Project Managers to coordinate Developer workOrganized and assigned tasks and work in Sprint/Release format for developers in a Jira DatabaseEstimated project schedules and releases, and planned development toward those datesMaintained Jira database systems: User Accounts, project creation, Tempo worklog and time plugins, workflow schemes, permissions schemes, tracked User work time for all ongoing projects, and enforce time entry protocolsDeveloped a system for tracking client account numbers from external resources and convert them to an internal format to ease the workload on the bookkeeping personnel. Show less

Phoenix, Arizona Area

Montreal, Canada Area

Hired by UbiSoft after acquisition of the THQ Montreal Studio because of experience on how to build a team process, work protocols and reporting methodologies, as well as knowledge of data analysis and risk assessment. Evaluate issues for possible project risk and end-user impact at both micro and macro levels. Provide project status reports and status update. Communicate with various levels of management to explain project status and risks. Influenced project decisions by establishing a… Show more Hired by UbiSoft after acquisition of the THQ Montreal Studio because of experience on how to build a team process, work protocols and reporting methodologies, as well as knowledge of data analysis and risk assessment. Evaluate issues for possible project risk and end-user impact at both micro and macro levels. Provide project status reports and status update. Communicate with various levels of management to explain project status and risks. Influenced project decisions by establishing a high-performing team.• Built quality control testing procedures within two-month time frame, identifying each function, establishing methodologies and protocols, training testers, communicating project status, building metrics to identify risks and show trends. This resulted in issues getting fixed, and fixed faster, proper communication with all stakeholders and metrics that led to better risk assessments. • Built a tracking and data analysis system, which allowed the department to identify and address weak development points, reduce risk and increase the accuracy of the quality control and deployment milestone schedules, enabling the company to release fixes and new features on time and enabling the product to continue to receive backing and budget from the corporate office. • Created and developed an improved, standardized bug workflow for a project’s Jira database, ensuring that all system bugs were addressed, resulting in an increase in the number of bugs fixed and improved quality of the user-facing experience. • Took on additional responsibility as a project liaison working on a companion feature of the company's flagship brand. This additional attention enabled the required systems of the product to be implemented sooner than scheduled. Show less

Montreal, Canada Area

Liaison among THQ project development teams, marketing, project managers and Microsoft First Party. Communicated with high-level project management and developers on project needs, testing and planning. Provided status reports and risk assessments for pre- and final certification. Tracked project milestones, due deliverables and project paperwork. Trained and mentored Microsoft team specialists.• Developed and implemented restructure plans and systems for Quality Control Department… Show more Liaison among THQ project development teams, marketing, project managers and Microsoft First Party. Communicated with high-level project management and developers on project needs, testing and planning. Provided status reports and risk assessments for pre- and final certification. Tracked project milestones, due deliverables and project paperwork. Trained and mentored Microsoft team specialists.• Developed and implemented restructure plans and systems for Quality Control Department, which improved overall performance and communication while streamlining the management roles. This reduced the risk of failed submissions and saved an estimated $30,000 in failed submission costs per title and the additional cost of expediting the manufacturing order.• Hired and trained a new compliance group in the Montreal office before the closure of the head compliance office in Phoenix, creating a smooth transition of duties. Show less

Phoenix, Arizona Area

Project manager who organized all tests for a specific project, managed multiple quality leaders in two countries and supervised a testing team. Managed project databases. Helped formulate the methodology, questionnaires and reporting on end-user experience to improve usability and playability. • Recognized for proposing a new structure of a separate tandem department that would improve performance, workflow, communication and transparency throughout the company. • Chose the Google… Show more Project manager who organized all tests for a specific project, managed multiple quality leaders in two countries and supervised a testing team. Managed project databases. Helped formulate the methodology, questionnaires and reporting on end-user experience to improve usability and playability. • Recognized for proposing a new structure of a separate tandem department that would improve performance, workflow, communication and transparency throughout the company. • Chose the Google Sites/Documents suite as a one-stop solution to a number of existing cross-functional team problems, pitched the benefit of the tool as a way to improve work, eliminate delays and create a global repository. As a result, the tool was adopted by the entire department. Show less

Phoenix, Arizona Area

Communicated with and provided reports to differing levels of management outlining project status and risks. Evaluated database interaction and provided solutions. Worked with the database administrator to provide solutions to a team’s difficulties in using the DevTrack database. Provided feedback on bug writing and methodologies. Worked with multiple titles with a large number of SKUs simultaneously. • Built a big data test-tracking tool that organized scheduling and made the project… Show more Communicated with and provided reports to differing levels of management outlining project status and risks. Evaluated database interaction and provided solutions. Worked with the database administrator to provide solutions to a team’s difficulties in using the DevTrack database. Provided feedback on bug writing and methodologies. Worked with multiple titles with a large number of SKUs simultaneously. • Built a big data test-tracking tool that organized scheduling and made the project more efficient, then moved it to Google Docs so that testers were able to self-report on tasks, which provided an unprecedented amount of transparency for project managers. • Identified and solved a major problem with a vendor of duplicate bugging issues, which resulted in reducing developer time and saving language translation costs and administrative overhead. • Led a database management team that maintained big data for Pixar's Up multi-platform and multi-SKU title, reducing overhead for project needs and ensuring a quality product. Show less

Phoenix, Arizona Area

Identified, researched, and documented game bugs. Worked with other THQ testers on documentation.