Key responsibilities:Installing/de-installing/relocating all distributed systems and network hardware.• Installing/extending/relocating/testing all carrier circuits to the network hardware.• Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical, and communications vendors.• Coordinate and Install cabling infrastructure.• Maintaining the integrity of the data center facilities, systems, and communications environments through general housekeeping practices and best operations practices.• Provide hands-on, break/fix level 2 support for the data center systems and communications environments.• Coordinating, and approving data center infrastructure change controls.• Ensuring compliance with data center standards, policies, and processes for all changes.• Performing required compliance activities.• Coordinate activities in support of all projects and technical requests within the Americas Data Centers.• Provide clear and detailed turnover to next shift workers for continuity.• Performing daily tape ejects to increase current day processing capacity.• Monitoring of tape related console messages.• Managing all daily ad-hoc tape/job requests and scratch activity.• Managing all physical and electronic vaulting activity.• Manage tape destruction process, insuring all proper documentation has been recorded and approved.• Other duties as assigned by management.

The Systems Test Technician supports production test, failure analysis and repair activities to achieve quality targets and on-time delivery of systems according to the overall production schedule. Work with the cross-functional production and management teams to meet and exceed customer expectations.System Test:• Microsoft Server Gen 5.0, Microsoft Gen 5.6, Microsoft Gen 5.7, Microsoft GPU, Microsoft Gen 7, Amazon server & etc• BMC server updates, network switch configuration, system setup in test system updates and verification. • Execution of system test scripts and process, Linux command script & Windows command script language• System Failure Analysis and Repair, Identification of error codes, troubleshooting of system errors for corrective actions. • Execution of system hardware repairs per proper procedures Issue Resolution • Manage/escalate issues impacting systems in test and communicate to Peer technicians, Team Lead and Supervisors • Network Remote Connection into network servers • Continuous Improvement / 5S Support • Work with extended team to identify and execute process improvements / 5S actions • Outstanding verbal and written communication and interpersonal skills• Ability to prioritize workload and multi-task• Ability to work across engineering and production teams• Ability to communicate issues verbally and in writing to all levels of employees

• Install, configure, and maintain Microsoft Windows 7/10, and Windows Server 2012/2016 • Configure network protocols; NTFS permissions, backup and data storage; disk management • Create and administer user and group accounts; configure TCP/IP protocol suite; interoperability with Linux; administer file and print services • Active Directory design and implementation, manage and administer group policy configuration • LAN implementation and maintenance; install and configure DNS, DHCP, and WSUS • TCP/IP installation; IP addressing and subnetting • Install and configure Network Access Protection (NAP)/Routing and Remote Access (RAS), Network Address Translation (NAT), and Virtual Private Network (VPN). • Install and configure Cisco routers and switches; routing protocols RIP, EIGRP and OSPF; configure VLAN, ACLs; troubleshoot LAN and WAN problems • Install and configure motherboards, NICs, SCSI and peripheral devices; upgrade memory, adapters and other hardware; Ethernet switches and routers; network cabling • Implement, configure, and troubleshoot Network Security issues • Implement and maintain virtual environments using VMware and VirtualBox • Fundamentals of SharePoint, Microsoft Azure, Microsoft Office 365, and database concepts• Adobe Creative Suite 6 (Advance level-Photoshop, Flash, Illustrator, Dreamweaver, InDesign, After Effects)• Microsoft Office Suite (Words, Excel, PowerPoint, Outlook, and Project)

• S2 NetBox access control systems integrated access control• Osha Certification• Video in a unified web interface.• Ghs and Osha Hazardous Communication Certification• Eavesdropping Protection/ Electronic Debugging• Desktop Support/ Network Support Tech• Responsible for monitoring for non-authorized personnel attempting to gain entry• Windows 10+, Mac OS X, Microsoft Office, Office 365• Around-the-clock Electronic Sweeping• Digital Electronic/Card Access Systems• CCTV monitoring, visitor management, daily activity logs, etc.• Intrusion Detection Systems• Surveillance Systems, Electronic devices• Adept at handling emergency situations effectively; medical emergencies, accidents and other threats• Hands-on experience in managing security systems in order to prevent theft, violence and vandalism• Well-versed in using different alarms for security purposes• Oral, verbal and written communication abilities• Bilingual – English and Igbo• Direct traffic to and from the main building• Check identity cards of personnel before admitting into the building• Investigate suspicious activity and submit report• Attended to persons with special needs• Patrolled assigned areas

• Complete and troubleshoot Data Migration from old pc windows 7 to new pc windows 10.• Test and clean PCs, laptops and other related hardware as needed.• Maintain, analyze, and troubleshoot software and computer peripherals as needed during the upgrade.• Set up, configure and add all required hardware during upgrade.• Restore all user and configuration data from user’s backup.• Migrate from Local domain to Global domain with script.• Provide resolution of end user’s technical issues post migration.• Provide technical support to end users via telephone or deskside after migration as needed.• Assure that all tickets requiring follow up work and/or calls are resolved to closure within target.• Assist in researching and documenting improvements to processes upon discovery.• Assist coworkers in resolution of end users’ technical issues post migration.• Able to perform in a fast-paced environment.• Experience with standard technical support concepts, practices, and procedures• Strong verbal and written communication skills• Self-motivated to meet deadlines, able to follow procedures • Ability to lift equipment up to 25 pounds

• Install, configure, and maintain Microsoft Windows 7/10 • Pc configuration and troubleshooting; configure network protocols• Communicate with users and staff on problems, resolutions, etc• Pc monitors, dock station, and phone networking troubleshooting connections• Windows 7/10 migrations backup & restore workstation• Maintain ongoing technical expertise on computer products• Customer support to users on all approved computer applications and hardware• Installing, configuring, testing, monitoring, maintaining, and troubleshooting hardware and software problems, and networked peripheral devices• Supported and maintained effective relationships with users• Helped move users workstations from one station to different location