Benjamin P. Email & Phone Number

Raleigh, North Carolina, Us

- EPIC Home Health, Home Infusion, Home Hospice, and Hospice Inpatient implementation project for Duke University Health. 2023 to 2024 timeline.- CMS OASIS and HIS (Hospice Item Set) regulatory data management; workflow documentation; regulatory compliance; KPIs; clinical content; Data Courier; Chronicles; BCA; SHP third party integration; EpicCare Remote Client configuration; TDR; SmartUpdate; SU, RA, and Client Pack management.

Jacksonville Beach, Florida, Us

- Full EPIC system life-cycle implementation project (Discovery, Validation, Build, Testing, and Go-Live phases) for regional health system consisting of 5 hospitals, 5 Home Health departments, and 6 Hospice departments including IP Hospice House. 2021 to 2022 timeline.- CMS OASIS and HIS (Hospice Item Set) regulatory data management; workflow documentation; regulatory compliance; KPIs; clinical content; Data Courier; Chronicles; BCA; SHP third party integration; EpicCare Remote Client configuration; TDR; SmartUpdate; SU, RA, and Client Pack management.

Beverly, Massachusetts, Us

- Short-term contract as staff augmentation to cover lack of FTE staff- Duties include EpicCare Remote Client management via Kuiper, upgrade tasks for Version May 2021, support for current Home Care departments- Project Lead on multiple Information Technology endeavors with third-party vendors, such as Mapquest, Olio Health, Parachute DME, OnBase, and Trapollo Telehealth

Jacksonville Beach, Florida, Us

- Project Coordinator to lead the post-live Home Care Optimization Project, consisting of 155 Service Requests for 5 Home Health and 6 Hospice departments, including two in-patient Hospice Houses- Provide continual tracking and metric-based reporting to leadership of both IT Department and Business Operations- Project completed on-time/on-budget at a record pace, with my methodology under consideration for the Epic Corporate Parrot Program.

Middleton, Wi, Us

- Short-term contract as staff augmentation to cover FTE maternity leave- Duties include new implementation project for a Hospice acquisition, Upgrade/Nova tasks for Version May 2020, support for current live Home Health departments, HIS 3.00 regulatory update, mentor current FTE staff

Jacksonville Beach, Florida, Us

Workflow, process, and system analysis and optimization for Connecticut's largest Hospice agency.- EPIC system staff augmentation for state-wide health system, consisting of 11 Home Health Agencies and 4 Hospice Agencies.- Complete "patient life-cycle" workflow analysis from referral through bereavement processes. Inclusive of flowchart process mapping, Standard Work (SOP) development, technical build optimizations, operational and compliance administration, and Reporting Workbench.- Categorize opportunities as Technical, Process, or Educational - develop and execute Project Plan for mapping of Current State, identifying Ideal State, and coordinating action items/next steps to reach Ideal State.

Franklin, Tennessee, Us

- Short-term contract as staff augmentation to work down Incident ticket log.- Averaged 26 tickets per week over the five-week term in both local ticketing system and Epic Sherlock.

Chicago, Illinois, Us

EPIC system add-on Home Health and Hospice implementation project (Discovery, Validation, Build, Testing phases) for regional health system, consisting of 1 Home Health Agency and 1 Hospice-at-Home Agency; April 2019 go-live.- Project scope timeline of eight months, including a Version 2018 double-upgrade and a CMS OASIS-D data set upgrade on 1/1/2019.

Command Center and Onsite go-live support for Epic Systems at various healthcare organizations.October 2017: Skagit Valley Health System, Mount Vernon WA - Ambulatory SurgeryNovember 2017: Care New England, Providence RI – Ambulatory Mental HealthFebruary 2018: WellStar Health System, LaGrange GA – Home Health & HospiceMarch 2018: HSHS, Springfield IL – Home Health & HospiceApril 2018: Cleveland Clinic, West Palm Beach FL – Ambulatory CardiologyJune 2018: Henry Ford Health System, Detroit MI - Home Health & Hospice

Brentwood, Tennessee, Us

Home Care EPIC system add-on implementation project (Discovery, Validation, Build, Testing, Go-Live, Optimization phases) for Franciscan Health System, spanning multiple states and time zones. Project scope comprised of 9 home health departments and 4 hospice departments, consolidating three disparate EHR systems into Epic. 2016 to 2017 timeline.- CMS OASIS and HIS (Hospice Item Set) data management; workflow documentation; regulatorycompliance; KPIs; clinical content; Data Courier; Chronicles; BCA; SHP, Mapquest, and MicroMedex third party integration; EpicCare Remote Client configuration; TDR; SmartUpdate; SU, RA, and Client Packmanagement.

Greenville, South Carolina, Us

Full EPIC system life-cycle implementation project (Discovery, Validation, Build, Testing, Go-Live, Optimization phases) for regional health system, consisting of 7 hospitals, 248+ ambulatory clinics, 1300+ providers, and 14,000+ user-base. 2014 to 2016 timeline.- Integrated Areas: Activation and Cutover Lead, Application and Integrated Testing, Business Continuity Access (Downtime Planning), Clinical Content SmartForms, Data Courier/Data Migration, Core Content Change Advisory Board and Change Control, Printing and Workstations.

Greenville, South Carolina, Us

• Second-level local and remote site application and systems support, inclusive of all office end-user facing software, hardware, and peripherals for 12,000+ healthcare, laboratory, clinical care, affiliate, and administrative user base.• Short term project lead to cull and resolve currently overloaded incident and hardware install queues, and assist in developing go-forward processes to render workloads manageable with current resources.• Assisted with multi-site transition and integration to full EU-facing support via Dell Field Services.

Greenville, South Carolina, Us

• Onsite application and local systems support, inclusive of all office I/T hardware, software, and infrastructure.• System front-end and back-end beta testing of underwriting, funding, and collections software, both in-house and vendor-developed.• Long-term decoupling project to detach spinoff/startup company into its own standalone physical, technological, and business entity (COMPLETED), and provide support and services during multi-year growth phases and beyond.

Charlotte, North Carolina, Us

• Onsite and remote support of hardware and software for over 5,000 users on a regional basis, consisting of equipment configuration, software/hardware troubleshooting, upgrades, printer/plotter maintenance, and mobile devices, as well as asset management and knowledge-base documentation creation.• Security Clearance - Training and qualification for unescorted entry to N.R.C. controlled areas, radiation protection procedures, and relevant safety and material protocols.

Dublin, County Dublin, Ie

• Infrastructure management on all local levels - office, data center, networking, manufacturing floor, VOIP, cable management, wireless LAN, audio/video, and mobile device support, as well as asset and lease management.• Administration and rollout of Packaging Floor Hardware Standardization initiative project.• Vendor outsourcing coordination with TeleCo, Data Sales, and other contractors.

Ba, Philosophy/Comparative Religion/Comp Sci

Blue Belt, Nihon Goshin Aiki-Jiujutsu

General Diploma, General Diploma