Benjamin Phillips Email & Phone Number

London, United Kingdom

After four years of customer-facing retail experience, I successfully moved into a position at HMV's head office. I was able to utilize my retail knowledge to enhance workflow within the finance team, whilst discovering a natural talent for financial analytics.• Reporting documents for Directors and Owners of the company, including the weekly reporting pack• Building store and employment budgets for the entire business• Training people from different departments to use internal reporting software• Ability to take on tasks beyond my remit and deliver them to tight deadlines• Liaising with department heads across multiple HMV offices

Guildford, United Kingdom

After three years of loyalty to the business, I was promoted to senior sales assistant which provided me with additional responsibilities.• Key holder with store opening and closing responsibilities• In charge of late night and Sunday shifts, which included the managing of any working staff• Broad product knowledge allowing me to work within any of the stores departments

Guildford, England, United Kingdom

With a passion for music and film, I took on a contracted role at HMV in Guildford shortly after graduating university. This quickly evolved into being a full-time member of staff, after the holiday period passed.• Worked in varying roles across the store, which included security, tills, stock processing and general customer assistance• Spearheaded HMV Guildford's initial foray into social media, helping to set up guidelines that are still in place (Twitter handle: @HMVGuildford)• Working night shifts (12 hours overnight) across four consecutive holiday periods

Reading, England, United Kingdom

Egham, England, United Kingdom

Egham, England, United Kingdom

During my undergraduate degree, I was fortunate enough to be the Head of Music at Egham's community radio station. This came about after producing a music review show at Insanity Radio for a year.• Managed radio playlists, keeping music selections fresh and relevant on a weekly basis• Edited all music submissions to the station's database, to ensure that they adhered to Ofcom's guidelines• Monitored all content contributions sent to the radio and the station's website, from up to a pool of 20 individuals• Producing multiple radio shows every week, including an award-winning film talk show

Bachelor Of Arts (Ba), English Literature (British And Commonwealth)

Education record