Ben Poole Email & Phone Number

Atlanta, Ga, Us

Waterloo, On, Ca

 Responsible for the North America AI & Analytics sales team focusing on large enterprise customers’ new revenue, customer satisfaction and maintenance/support revenue renewal assistance of SaaS, Cloud and On-Premise licenses.  Managed $4.5M quota, $150k+ ACV deals, and 6+ month closing sales cycles Significant wins at Delta Air Lines, Humana, Wells Fargo, Bank of America, JPMC, Northern Trust and a number of mid-market accounts.  My team achieved our targets in two out of three years.  Named AI Sales Leader of the Quarter for our FY24 Q1.  P&L management, team coaching and mentoring.

Waterloo, On, Ca

 Served as the global sales leader for new product launch of OpenText’s new Magellan AI/Machine Learning platform.  Responsible for overall direction and control of all Magellan sales globally.  I led the Magellan team, set goals, planned activities and strategies to win large software and services deals.  Grew revenue from $0 to $1.7M in the first year.  Primary role as the Single Point of Contact was to build sales for this new platform and lead the Magellan technical team with a focus to prioritize resource allocation and customer engagement efforts.  Role included working with OpenText customers to develop use cases, support POC’s, collaborate with professional services to support customer installations and implementations.  Worked with OT product management to develop new product bundles to support the customer use cases.  Worked with product and corporate marketing to develop campaigns, webinars, use case demos and custom demos.  Helped coordinate internal and partner training, coached new team members.  Reported weekly updates to the CEO and ELT.

Waterloo, On, Ca

I liked to say I had "OpenText" stamped on my forehead as I was responsible for all our product lines and tasked to grow our business at five of OpenText's 20 Global Accounts. This included software products installed in the accounts from legacy OpenText and acquisitions as well as new revenue, maintenance & support, customer satisfaction. I over-achieved my targets in each year at this position.Represented all OpenText brands for five Global Accounts: AT&T, Verizon, CenturyLink, Dell and CGI. Sold software covering cyber security, analytics, content repositories, customer experience management and others. Shortly after I joined OpenText, the Global Account team was disbanded in July 2015 – moved to new OpenText Analytics team in the same position to Support Southeast territory. In that role, I:Managed Southeast territory for Analytics portfolio at OpenText.  Developed revenue streams from new and existing clients, managed customer satisfaction, sales pipelines, contract negotiations, client presentations.  Overachieved 100% of $2.5M sales quota each year.  Large license and SaaS deals with Charles Schwab, Coca-Cola, BB&T, Riverside Publishing, Verizon, Tennessee Valley Authority. Professional Services deals at BB&T, Coca-Cola, Verizon and MassMutual. From March 2015-July 2015, represented all OpenText brands for five Global Accounts: AT&T, Verizon, CenturyLink, Dell and CGI. Focus on IT security sales, storage manage management tools and analytics software products.

Minnetonka, Mn, Us

 Managed new business development in the Southeast with Minneapolis-based IT business partner Datatrend Technologies, Inc.  Built a new team of outside and inside sales professionals with a focus on IBM outsourced engagements to grow the territory from a single enterprise customer to over a dozen over the course of my tenure. Provided infrastructure hardware, software and related services as a subcontractor to IBM for their outsourcing customers. Position also included SWOT analyses of our current business, building a retention strategy against competitive threats and building a new customer acquisition strategy for our lines of business beyond the IBM activity.

Armonk, New York, Ny, Us

-Success measured by IBM revenue growth in the business partner channel. IBM wins when business partners win.-Achieved 104% of 12 month sales quota of $1.1 Billion with team of five for territory of Maryland to Puerto Rico covering entire IBM portfolio of software with focus on Guardium data security, hardware, and Global Services.- Responsible for IBM business partner success metrics, Partnership Rewards, lead generation tools with a focus on enterprise software- Responsible for Marketing and sales program development across 150+ business partners.- P&L management- Provided coaching and mentoring to the team.

Armonk, New York, Ny, Us

- Managed a team of nine sellers covering all enterprise accounts in Georgia.- responsible for all IBM hardware brands and associated operating systems, including System z, Power Systems, System x and Storage.- IBM Sales Eminence Award for 2011.- Responsible for 12 month sales quota of $175M.- Focused coverage of Georgia public sector (SLED) including State agencies, municipalities, K-12 and higher education accounts. Attended bi-annual GMIS conferences to foster relationships.- Helped increase overall customer satisfaction in the territory from 8.0 to 9.7 with 100% of surveys ranked 8, 9 or 10 out of possible 10.- P&L management, coaching and mentoring

Armonk, New York, Ny, Us

- Won the largest IBM services deal in the 10-year history of the Coca-Cola integrated account team. $125M strategic outsourcing at CCE in 2010- Secured deal contract in record time of 49 calendar days from first meeting to signature. - Transitioned account to IBM strategic outsourcing and helped grow base revenue additional $9M.- Managed entire IBM portfolio of hardware, software and Global Services for the CCE account. Facilitated and coordinated IBM activities for the CCE account to drive over $30M annually in IBM revenue.- Successfully gained “Strategic Vendor” status from CCE, one of only five for the account.- Managed IBM support teams.- Maintained high customer satisfaction- Achieved 100% Club for 2008

Armonk, New York, Ny, Us

- Managed IBM hardware brand portfolio for global Coca-Cola account team. Brands included: System z, System i, System p, System x, Storage and Printing Systems.- Managed local IBM hardware teams for Coca-Cola Enterprises and The Coca-Cola Company and coordinated international IBM teams for the bottlers within the Coca-Cola system.- Managed IBM support teams worldwide.- Responsible for $25 million+ in annual revenue.- Maintained high customer satisfaction.

Armonk, New York, Ny, Us

Responsible for Intel server sales under the IBM brands Netfinity, xSeries and System x from 1998 to late-2004. Territories included Enterprise accounts in Georgia, Alabama and Tennessee. Successfully achieved or over achieved quota each year.

Fort Mill, Sc, Us

Ab, History, Music

Master'S Degree