Benjamin Pruyne Email & Phone Number

Atlanta, Georgia, United States

Responsibilities- Generating over $50,000 a month via project deliverables and billable hours on service tickets - Preparing, planning, coordinating, and completing projects for small to mid-sized dental offices. Project scopes range from firewall replacements, new office setups, to entire IT infrastructure refreshes.- Troubleshooting, resolving, and properly documenting ticket escalations for issues beyond the scope of the Systems Administration department- Thoroughly documenting procedures and standards for our internal WikiAccomplishments- Proposed and implemented a new PXE imaging solution, and created custom Windows images to improve internal project preparation procedures. This process has saved the engineering department countless hours.- Created an extensive PowerShell script that automates the process of creating custom Windows installation ISOs for use by Field Service resources. Previously this was done manually using NTLite.- Successfully configured the first RADIUS enabled Wifi network in the history of DTP.

Atlanta, Georgia, United States

Responsibilities- Troubleshooting, resolving, and properly documenting service tickets for issues with workstation hardware, peripherals, Windows operating systems, server operating systems, networking, VOIP, and dental-specific software and hardware.- Resolving dispatched and ‘after-hours’ emergency service tickets entailing network, server, and ISP outages in a timely and efficient manner.- Training new Systems Administrators.Accomplishments- Devised and tested a method to remotely re-image a computer that does not require assistance from someone on site to gain remote access to again.

Black Lick, Pennsylvania, United States

I was using the remainder of my GI Bill to finish my bachelors degree in Information Technology.

Indiana, Pennsylvania, United States

- Installing and maintaining wiring, control, and lighting systems- Installing and maintaining home security systems- Installing and maintaining NVR systems

Elderton, Pennsylvania, United States

- Installing, maintaining, and repairing energy management systems (EMS).- Experience running low voltage wiring- Experience with low voltage electrical systems- Experience with HVAC repair and maintenance

State College, Pennsylvania, United States

- Managing the store during owner's absence- Repairing laptop and desktop PCs- Configuring custom Laptop and Desktop PCs- Remote customer support- Shipping orders from NewEgg, Ebay, and Amazon via ShipStation

12Th Marine Corps District, San Diego, California, United States

- Maintaining, repairing, and managing upkeep of existing network equipment and servers- Configuring and deploying hundreds of new computers and cell phones to recruiters throughout the district- Researching, locating, and receiving quotes for new IT equipment.- Training new employees

Marine Wing Communications Squadron 38, San Diego, California, United States

- Planning, designing, configuring, and installing scale-appropriate networks to meet requirements of various exercises/missions- Configuring, deploying, and maintaining Active Directory Domain Controllers, Exchange Servers, Syslog Servers, Windows Update Servers, NetApp Filers, and PKI Servers- Problem solving server virtualization solutions in VMWare ESXi to allow for more efficient resource usage and ensure maximum uptime via redundancy

Bachelor Of Science - Bs, Information Technology, 3.0

I transferred credits from my time at Penn State and finished my degree in May of 2022.

Bachelor Of Science - Bs, Information Technology

I attended but did not finish my degree.