Ben Small Email & Phone Number

Sydney, New South Wales, Australia

Account Risk Engineers are critical to AIG’s business, both as a risk management resource to clients and as a backbone to a leading global insurance organization. Account Risk Engineers are responsible for working with clients to identify and mitigate risks to their business such as fire, flood, windstorm, equipment breakdown etc.Key Tasks:• Perform property loss prevention reviews of commercial property accounts.• Document the account review results in a data-driven application.• Conduct periodic client service meetings with underwriting, broker and client.• Analyse and manage risk improvements of an account and work with the client to prioritize and implement them.• Translate client needs and loss prevention strategies into a client service plan.• Estimate of the cost of engineering services.• Conduct reviews of field survey reports.• Periodically conduct or witness property loss prevention surveys key facilities of a client.• Technically analyse the loss prevention attributes of a facility including:• Determine building construction and assess the impact of plastics on construction.• Analyse water supplies and sprinkler system demands to determine water supply and sprinkler system adequacy.• Identify occupancy hazards and assess the adequacy of their protection features.• Identify and assess the impact of external exposures on a facility.• Determine fire and natural catastrophe loss estimates for a facility.• Conduct consultative visits at customer facilities.• Conduct plan reviews.• Witness fire protection equipment testing.• Provide engineering data system support/guidance and stay abreast of system related issues within region.

Sydney, Australia

I work as part of the Risk & Analytics Team at WTW (R&A), enabling clients to define, evaluate, and prioritise risk financing and risk management decisions for all forms of risk – whether ‘normal’ or catastrophic.Key duties:• Leading or supporting (as required) risk engineering work for large corporate accounts.• Identifying, analysing and assessing clients’ insurable property, liability, and asset risks.• Quantifying loss expectancies for key risks and identified deficiencies.• Collecting underwriting information to assist and advise on structuring insurance programs.• Consulting on the development and implementation of risk improvements, designed to reduce clients’ exposures.• Providing continuous risk engineering support throughout the lifetime of key projects.• Participating in internal and external marketing of WTW risk engineering services at client meetings as well as relevant domestic and international workshops. Key Achievements:• Worked with the Corporate and Construction broking teams to become the region’s engineering specialist in renewable power generation.• Created and implemented a Liability Risk Report and visit procedure that increased the Australian R&A group offering.• Created a procedure for providing audits on combustible cladding identification and remediation programs for NSW Councils.• Created and implemented a Remote Engineering Report to deal with Covid-19 restrictions on site visits.

Sydney, Australia

• Sydney Underwriting Team Manager – responsible for oversight of ISR Property portfolio;• Underwrite both renewals and new business submissions where appropriate;• Referral point for Underwriters;• Provide training for team generally and specific career mentoring for each Property Team member;• Review portfolios, bordereaux, and claims reports to ensure profitable operation;• Review business plans to ensure maximum efficacy;• Assist Head of Property with Budgets and Binder Renewal;• Provide Head of Property with strategic advice of both market conditions and internal procedural reviews;• Represent Miramar at key Industry Events and Broker Functions.

Sydney, Australia

SLE Worldwide and Pacific Underwriting are part of the SLE Group, an Australian based managing general underwriter that has been operating in Australia since 1994 and is capable of writing business in Australia, New Zealand and parts of South East Asia.Primary responsibility to deliver profitable business to SLE Worldwide in line with organisation's risk profile.The main challenge and focus of this role is to lead the Sydney team with a vision of balancing the opportunity to grow the business against the risk associated with underwriting policy. In addition this role has responsibility for relationship management of all brokers Australia-wide. • Accountable for leadership and underwriting management of the Sydney Office team. • Proactively coach and mentor junior team members on a monthly basis to ensure their skill level competencies and behaviours are developing and meeting the requirements of their role. • Underwriting high-hazard and hard-to-place risks to achieve Pacific Underwriting’s financial targets. • Design and implementation of guidelines, business plans, and processes that deliver profitable underwriting results. • Acting as a referral point in technical underwriting issues across all SLE Worldwide Group’s Property ISR portfolios. • Designing and implementing strategies to capitalise on current and new business opportunities, including targeted development of broker and authorised representative relationships. • Promoting SLE Worldwide Group through key events and functions.

Sydney, Australia

Pacific Underwriting specialises in Property/ISR products for higher hazard risks such as commercial property owners, manufacturing, timber, plastics, fibreglass, rubber and chemicals.• Underwriting high-hazard and hard-to-place risks to achieve Pacific Underwriting’s financial targets;• Rejuvenating Pacific Underwriting’s book of business by growing new business and selectively non-renewing unprofitable or low-quality accounts;• Design and implementation of guidelines, business plans, and processes that deliver profitable underwriting results;• Conducting reviews of renewing clients to ensure business is underwritten to meet current underwriting and selection guidelines and implementing remedial strategies on poor performing accounts;• Providing junior underwriters with training on technical issues including risk selection, deductible and sub-limit setting and use of endorsements; • Acting as a referral point in technical underwriting issues across all SLE Worldwide Group’s Property ISR portfolios;• Designing and implementing strategies to capitalise on current and new business opportunities, including targeted development of broker and authorised representative relationships;• Promoting SLE Worldwide Group through key events and functions.Key achievements:• Updated internal underwriting guidelines to help provide profitable underwriting framework for SLE Worldwide Group• Cleansed the portfolio of uneconomic risks and created a platform for renewed sustainable growth whilst minimising the shrinkage of gross written premium. • Designed and delivered: - training seminars on topics such as natural hazards (flood, cyclone, bushfire) and occupancy hazards (construction types, flammable liquids), and - broker-focused sales presentations.

Sydney, Australia

Affiliated FM is a subsidiary of FM Global that focuses on middle-market industrial special risks. • Managed all risk management aspects of the client-broker relationship to deliver a successful and stable ISR portfolio;• Assessed and analysed prospective clients regarding hazard profile and natural hazards aggregation;• Created account-specific strategies for risk improvement;• Managed and allocated consultant engineering resources for clients (including greenfield sites and refurbishments) to meet the clients’ individual needs;• Gained exposure to many and varied types of industrial and commercial properties and businesses;• Managed risk improvement projects on behalf of insureds;• Enabled third parties to better partner with Affiliated FM by delivering on-boarding presentations to new clients’ executive teams, and by training brokers on inherent hazards for different occupancies.Key achievements:• Designed, coordinated, and reviewed the installation of sprinkler protection of critical infrastructure for the southern hemisphere’s largest brick producer. This enabled both a reduction in the risk for the insured, as well as a reduction in reinsurance costs for Affiliated FM;• Created and presented a suite of hazard reduction training for one of the largest councils in NSW. The audience for this ranged from contactors to senior management and resulted in a reduction in working losses for the portfolio;• Maximized risk improvement for insureds by identifying and prioritising the elimination of specific hazards. This lead directly to lowering of insurance premiums whilst maximising underwriting profit for Affiliated FM;• Designed three-year plan for large pharmaceutical retailer to implement flood mitigation at their only Brisbane distribution centre. This allowed for the Client to have some flood insurance protection in the wake of the 2011 Brisbane floods.

Sydney, Australia

FM Global is an industrial property insurer that focuses on the Fortune 500 companies. That is, large, multi-national companies with complex occupancies and high-hazard locations.• Utilised exposure-driven engineering to evaluate commercial and industrial properties with total insured values ranging from $5 million to over $1 billion;• Common evaluated occupancies included warehousing, refrigerated warehousing, woodworking, expanded and unexpanded plastic manufacturing, telecom, data processing centres, chemical plants, hospitals, high rises, machine shops, retail, metal forging and electrical assembly;• Developed loss scenarios, loss expectancies and maximum foreseeable loss due to the facility hazards;• Utilised strong written and verbal communication skills to convey the technical hazards, facility protection, exposures and loss potential to internal and external audiences;• Specialised in the evaluation of cyclone and floods and construction;• Reviewed sprinkler designs, special protection, mechanical, construction and electrical plans for potential hazards and exposures;• Maintained communication with project managers and visit project sites to verify that construction and installations are performed in accordance to the accepted plans.Key achievements:• Reviewed and consulted on architectural design and construction of Australia’s largest supermarket provider’s new suite of distribution centres;• Consistently exceeded physical and human element recommendation goals;• Created a business plan and strategy to drive risk improvement which includes working closely with the clients, creating a follow up email for clients to help facilitate human element risk improvement and project management when necessary;• Drove site-specific risk improvements to reduce hazards and minimise working losses.

Edinburgh, United Kingdom

Eaga Partnership is one of the largest suppliers of heating and renewable energy in the United Kingdom.• Liaison between stakeholders to manage projects.• Managed training within the team.• General troubleshooting to keep projects on schedule/budget.

Sydney, Australia

Invensys Process Systems produces software for use in the oil and gas, chemical processing, and power generation Industries.• Head of SIMSCI support for Australia and New Zealand, Off-line simulation.• Designed and implemented the operation of support for the region. • Designed and conducted training courses for clients.• Involved in modeling projects for chemical plant upgrades.• Created and conducted sales and technical presentations.

Beng (Chem)

Certificate Iv In General Insurance

Diploma Of General Insurance