Benjamin Pham Email & Phone Number

Orange County, California, United States

• Lead and plan the daily and strategic operations of five 7 Leaves Cafe stores in addition to flagship restaurant location, Artisan by 7 Leaves & Crema Bakery
• Strengthen leadership team at each store by refining recruitment and onboarding procedures for general/asst. managers
• Utilize multiple CRM platforms to extract genuine customer experiences and identify customer pain points
• Develop district-level strategies to achieve each store’s financial, operational, and customer service goals
• Conduct regular meaningful developmental conversations with team members of all levels to foster growth culture
• Facilitate HR team in personnel misconduct investigations to maintain integrity of company reputation

Orange County, California, United States

• Lead and plan the daily and strategic operations of two 7 Leaves Cafe stores in cities of Cypress and Irvine, California
• Set strategic goals and store-specific objectives for two direct assistant manager reports
• Develop successful leadership bench with both assistant managers promoting to general manager

Irvine, California, United States

• Hire, train, and coach staff as opening general manager of a new 7 Leaves Cafe store in Irvine, California
• Enforce consistent safety, security, and cleanliness standards adhering to company guidelines and state law
• Identify local store marketing opportunities with nearby businesses through affiliation discounts to increase brand affinity

Fountain Valley, California, United States

Arusha, Tanzania

- Work alongside local government officials and school directors to further the social infrastructure and security for a school in a high-risk, high-crime slum- Actively engage with the local community to develop rapport- Oversee the purchasing of building and school materials related to the ongoing project- Advise school officials on the topic of.

Westminster, California, United States

Anaheim, California, United States

- Assist with investigations to uncover ongoing crimes - Interact with the public, on the phone and in person; obtain information from victims, witnesses, and suspects to complete police reports and conduct preliminary investigations- Fingerprint and process narcotic registrants and departmental applicants; enter and retrieve data from internal computer.

Huntington Beach, California, United States

- Interact with the public regarding political and social issues within the community- Manage constituent casework; respond to constituent requests- Become familiarized with key political strategies and assist with building community relations- Represent and convey the message of the office- Perform outreach to community leaders

Education record

High School Diploma