Top performing customer service and business development professional with a proven track record in the BPO and contact center industry. Experienced in developing strategic partnerships by offering complex multi-channel interaction solutions for B2B and B2C.***Accedo Technologies BPO***Accedo Services (BPO) builds custom English/Spanish; customer service, sales operations, technical support and back office programs to leading U.S. and Canadian brands. We deliver services at substantial price discount; while consistently Exceeding clients KPIs, QA and CSAT (scorecard) requirements.