Software Support Manager
CurrentOversee the day-to-day operations of the software support team. RNL's first tier of support who advises and guides internal and external users of our software suites.
Mar 2020 - Present
AeroLeads people directory · profile
Benjamin Randolph Email & Phone Number
Software Support Manager at Ruffalo Noel Levitz
at
Ruffalo Noel Levitz
2 work emails found
@ruffalonl.com
6 phones found area 319 and 800
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Software Support Manager at Ruffalo Noel Levitz
Location
Cedar Rapids, Iowa, United States
Company size
Who is Benjamin Randolph? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Benjamin Randolph is listed as Software Support Manager at Ruffalo Noel Levitz at Ruffalo Noel Levitz, a company with 1822 employees, based in Cedar Rapids, Iowa, United States. AeroLeads shows a work email signal at ruffalonl.com, phone signal with area code 319, 800, and a matched LinkedIn profile for Benjamin Randolph.
Benjamin Randolph previously worked as Software Support Manager at Ruffalo Noel Levitz and Software Implementation Manager at Ruffalo Noel Levitz. Benjamin Randolph studied at Kirkwood Community College.
Company email context
Email format at Ruffalo Noel Levitz
This section adds company-level context without repeating Benjamin Randolph's masked contact details.
{first}.{last}@ruffalonl.com
92% confidence
AeroLeads found 2 current-domain work email signals for Benjamin Randolph. Compare company email patterns before reaching out.
Profile bio
About Benjamin Randolph
I consider myself to be a hardworking, dependable, and highly experienced Customer Service professional. Able to handle a high volume of customer inquiries in a fast-paced environment, with minimal supervision, while maintaining an emphasis on the highest quality of consumer service. My objective is to improve on my excellent listening skills, oral and written communications and excel in a product, technical, or customer relations setting.Specialties: Management, Implementation, Planning, Support, Software Support, Oracle, SQL, ODBC, Windows OS, Providing quality customer service, troubleshooting, Customer Service, Facebook, LinkedIn, Twitter, Technology, Nonprofit, SaaS
Listed skills include Troubleshooting, Customer Service, Software Documentation, Data Analysis, and 15 others.
Current workplace
Benjamin Randolph's current company
Company context helps verify the profile and gives searchers a useful next step.
Ruffalo Noel Levitz
7 roles
Benjamin Randolph work experience
A career timeline built from the work history available for this profile.
Software Implementation Manager
Assist both Software and SaaS clients in their implementation, deployment, and testing efforts of software, hardware, and telephony systems.Tasks including but not limited to:-- Overseeing software installation for new and upgrades for existing on-site CAMPUSCALL clients.-- Configure, test, maintain and troubleshoot telephony systems and components..
Jan 2014 - Mar 2020
Implementation Specialist / Software Tier 1 Support Analyst
Assist Clients in the installation and testing of CampusCALL Phonathon and related software during peek implementation periods. Analyze, troubleshoot and resolve basic issues arising from internal/external users of CampusCALL software during peak support times. Involves basic data analysis and manipulation, database maintenance and application.
Feb 2012 - Jan 2014
Software Tier1 Support Analyst
I work with a team of support representatives to answer questions, troubleshoot issues, and fulfill work requests for Ruffalo Noel Levitz's internal and external software users.Tasks include but not limited to.-- Data analysis and manipulation.-- Database maintenance and application configuration duties.-- Use of discretion to effect timely solution of.
Nov 2007 - Feb 2012
Non-Profit Supervisor
I overlooked a team of over ten Non-Profit Representatives.Tasks included but not limited to.-- Setting up calling assignments.-- Tracking statistical data and reporting against it.-- Monitoring calls and working closely with my team on improving call quality and hitting team and individual goals.
Sep 2007 - Nov 2007
Lead Caller
I was responsible for assisting my supervisor on a day to day basis as well as continuing the expectations of being a Non-Profit Representative.Tasks Included but not limited to.-- Compiling a comprehensive shift summary wrap up each night.-- Assisting the Supervisor with calling assignments and pre shift duties-- Team coaching responsibilities.
Jun 2007 - Sep 2007
Non-Profit Representative
I worked on a team of Non-Profit Representatives that called on behalf of a number of different organizations including Colleges, Universities, and religious organizations.Tasks include but not limited to.-- Soliciting donations from alumni or group members. -- Tracking statistical data.
May 2006 - Jun 2007
Team & coworkers
Colleagues at Ruffalo Noel Levitz
Other employees you can reach at ruffalonl.com. View company contacts for 1822 employees →
JR
Jourdan Reeves
Colleague at Ruffalo Noel LevitzNew York, New York, United States, United States
View →
GC
George Cuevas
Colleague at Ruffalo Noel LevitzBronx, New York, United States, United States
View →
KK
Katie Knowlson
Colleague at Ruffalo Noel LevitzCedar Rapids, Iowa, United States, United States
View →
JG
Jesse Garcia
Colleague at Ruffalo Noel LevitzNew York, New York, United States, United States
View →
DB
Derek Bult
Colleague at Ruffalo Noel LevitzCedar Rapids, Iowa, United States, United States
View →
AH
Autumn Horton
Colleague at Ruffalo Noel LevitzNew Cumberland, Pennsylvania, United States, United States
View →
TC
Tatiana Clark
Colleague at Ruffalo Noel LevitzTucson, Arizona, United States, United States
View →
JG
Jasmine Gray
Colleague at Ruffalo Noel LevitzBuffalo, New York, United States, United States
View →
JI
Jill Irving, Msa
Colleague at Ruffalo Noel LevitzMount Pleasant, Michigan, United States, United States
View →
MN
Melanie Newell
Colleague at Ruffalo Noel LevitzSt Louis, Missouri, United States, United States
View →
Jourdan Reeves
Colleague at Ruffalo Noel LevitzNew York, New York, United States, United States
View →
GC
George Cuevas
Colleague at Ruffalo Noel LevitzBronx, New York, United States, United States
View →
KK
Katie Knowlson
Colleague at Ruffalo Noel LevitzCedar Rapids, Iowa, United States, United States
View →
JG
Jesse Garcia
Colleague at Ruffalo Noel LevitzNew York, New York, United States, United States
View →
DB
Derek Bult
Colleague at Ruffalo Noel LevitzCedar Rapids, Iowa, United States, United States
View →
AH
Autumn Horton
Colleague at Ruffalo Noel LevitzNew Cumberland, Pennsylvania, United States, United States
View →
TC
Tatiana Clark
Colleague at Ruffalo Noel LevitzTucson, Arizona, United States, United States
View →
JG
Jasmine Gray
Colleague at Ruffalo Noel LevitzBuffalo, New York, United States, United States
View →
JI
Jill Irving, Msa
Colleague at Ruffalo Noel LevitzMount Pleasant, Michigan, United States, United States
View →
MN
Melanie Newell
Colleague at Ruffalo Noel LevitzSt Louis, Missouri, United States, United States
View →
2 education records
Benjamin Randolph education
Education record
Education record
Monticello High School
FAQ
Frequently asked questions about Benjamin Randolph
Quick answers generated from the profile data available on this page.
What company does Benjamin Randolph work for?
Benjamin Randolph works for Ruffalo Noel Levitz.
What is Benjamin Randolph's role at Ruffalo Noel Levitz?
Benjamin Randolph is listed as Software Support Manager at Ruffalo Noel Levitz at Ruffalo Noel Levitz.
What is Benjamin Randolph's email address?
AeroLeads has found 2 work email signals at @ruffalonl.com for Benjamin Randolph at Ruffalo Noel Levitz.
What is Benjamin Randolph's phone number?
AeroLeads has found 6 phone signal(s) with area code 319, 800 for Benjamin Randolph at Ruffalo Noel Levitz.
Where is Benjamin Randolph based?
Benjamin Randolph is based in Cedar Rapids, Iowa, United States while working with Ruffalo Noel Levitz.
What companies has Benjamin Randolph worked for?
Benjamin Randolph has worked for Ruffalo Noel Levitz.
Who are Benjamin Randolph's colleagues at Ruffalo Noel Levitz?
Benjamin Randolph's colleagues at Ruffalo Noel Levitz include Jourdan Reeves, George Cuevas, Katie Knowlson, Jesse Garcia, and Derek Bult.
How can I contact Benjamin Randolph?
You can use AeroLeads to view verified contact signals for Benjamin Randolph at Ruffalo Noel Levitz, including work email, phone, and LinkedIn data when available.
What schools did Benjamin Randolph attend?
Benjamin Randolph studied at Kirkwood Community College.
What skills is Benjamin Randolph known for?
Benjamin Randolph is listed with skills including Troubleshooting, Customer Service, Software Documentation, Data Analysis, Fundraising, Microsoft Office, Sql, and Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Benjamin Randolph you were looking for.
View similar profiles
