- Document Scope, Interface Validation, Technical App Configuration to bring seven new hospital facilities live with 3M 360e. - Table 270 formatting and update. - Provider DB clean up. Identification of bad ID’s across SQL DB and matching to correct ID and information for conversion/cleanup. - Build and optimization of 3M 360 worklists and custom functions.- Managed go live and training for 3M SSR Reporting (Still in progress). - Day to day operations and ticket resolution.

- Technical lead for Provider Database Conversion. Lead testing, planning and execution of provider database format conversion pertaining to 3M 360 and 3M HDM. - Technical lead for 3M HDM ARMS and Billing Interface Implementation. Testing, Validation and Configuration work with HL7 Interfaces, Connplus Interfaces, RDL and HDM configuration work. - Built fully custom automated Re-Bill workflow based on client specifications to automate both data collection and reporting for re-billed accounts audit process (3M HDM). - Quickly helped resolve stalled post go live issues associated with 3M go live (prior to my joining Mt Sinai). - Optimization of 3M 360 and 3M HDM workflows, worklist and custom functions.- Custom reports out of 3M HDM. - Ongoing communication with HIM and CDI leadership with a focus on optimizing the 3M software platform and improving the communication with upstream and downstream system via the HL7 interfaces. - Training Mt. Sanai personal in 3M related topics as needed.

Intermountain Health Care (Consultant via CSC), Senior Software Analyst- Optimizing document process and document scope for upcoming 3M/Cerner Nirvana go live.- Optimization of 3M HDM, 3M 360 Encompass R1.- Update support and on call support.- Responsible for training HIM Support Team in 3M HDM/360 R2 products and interfaces.- Creation of technical and training documentation.- Expanding skill set includes familiarity with Cerner and Cerner Nirvana.

- Two successful product build / implementations of 3M 360 Encompass R2 and 3M HDM with EPIC for Lahey Health. 5 Hospitals have gone live with the 3M Suite of products and EPIC. - Managed the technical end of the 3M to EPIC projects. - Application Support for 3M HDM, 3M 360/360R2, 3M CRS (Windows and Web). - Document creation for training and maintenance of application. - Training of FTE’s for 3M Application Support role on site.- Expanding skill set includes familiarity with EPIC.

- Application Support for 3M HDM/CDIS, 3M CAC, 3M CRS, 3M Core Grouping, Meditech Magic (ABS/ADM/MIS), PWC SMART and TeleTracking XT. - Managed Software Cut Over for recent Family Care Unit move. - Prepares and submits Quarterly Case Mix Submissions - Gathers, reviews, and summarizes information needed to determine solutions for client application software problems.- Assists with finalizing forms, procedures, and documentation needed for maintenance of application programs. - Expands refined skills to include the internals of more than one product area and externals of several product areas.- Uses effective problem solving skills by focusing on problems and ensuring that solution and/or deliverables conform to client specifications.- Communicates effectively with peers, product programmers, customer support representatives, customers, and management, to ensure timely resolutions to reported problems.Analyst with Configuration and Support experience for the following Software products:3M Products- Heath Data Management (HDM)- CDIS/DocMS- Connections Plus and HL7 Interface- Audit Expert- ARMS- Coding and Reimbursement System (CRS), both Window and Web based- Core Grouping Software- 360 Encompass Software- Computer Assisted Coding (CAC)Meditech Magic- Admitting (Limited)- Abstracting- MIS- NPR (Limited)PWC SMARTTeletracking XTCase Mix Perpetration and SubmissionsAdditional Experience with: Windows Server 2003/2008, Windows XP/7/8,1, SQL Server, Citrix, Network Troubleshooting.

3M Health Information Services, Murray Utah. 2010 to CurrentDI Tier One Team Lead, Technical Support Representative - Escalation Point for Tier One Support.- Provide training for new employees and ongoing training for Tier One Support Team.- Create and/or update training material.- Lead team meetings and create an atmosphere of team work.- Top ranking customer satisfaction reviews.- Recognized as a good communicator that solves problems and works well with others. Analyst with Implementation, Configuration and Support experience for the following 3M Software products:- Heath Data Management (HDM)- CDIS/DocMS- Connections Plus and HL7 Interface- Audit Expert- ARMS- Coding and Reimbursement System (CRS), both Window and Web based- Core Grouping SoftwareAdditional Experience with: 3M 360 Encompass Software, Computer Assisted Coding (CAC), Windows Server 2003/2008, Windows XP/7, SQL Server, Citrix, Network Troubleshooting.

BBI Incorporated, Eagle Mountain, UT 2002 - 2008President: Responsible for all business related activities. - Steadily Increased Gross Profits year over year for 6 years.- Increased number of clients by 90% over the same period of time.- Negotiated with material suppliers to reduce cost per invoice by 23%- Created 53 of jobs over the life of the company.

TVS Systems, Midvale, UT 1996 - 2002Management: Responsible for purchasing, fleet management, inventory control and safety.- Created, Implemented and Managed an OSHA compliant safety program.- Awarded most improved safety program by Quanta Systems. - Improved loss management by negotiating claims against TVS Systems. - Cut operating expenses by:o Negotiation of all vehicle and equipment purchases.o Creation and management of a fleet and equipment maintenance schedule.o Constant nurturing of business contracts and relationships.