Benjamin Ries Email & Phone Number

Blaine, Minnesota, United States

Designing, Creating, and Delivering World Class Training Solutions for our CPM Business Partners and our Customers.

Eagan, Mn

• Fosters a positive and inclusive training environment, promoting engagement, motivation, and a strong commitment to continuous learning and development across a highly matrixed and global organization• Strategically develops and implements training plans aligned with the company's objectives, resulting in a significant enhancement of field associates' performance and competence, notably achieving the certification to conduct Counselor Sales Process training, traveling extensively across the US and Canada to certify field associates and drive sales excellence• Collaborates with subject matter experts and stakeholders across different departments to ensure the accuracy and relevance of training content and materials, expertly translating information into impactful visual solutions• Facilitates week-long training programs for 10-30 new hires 2-3 times per month, delivering consistent onboarding encompassing best practices, product sales information, service, and preventative maintenance protocols• Continuously monitors and evaluates training programs' effectiveness by facilitating assessments, identifying gaps, gathering feedback, and implementing improvements to optimize learning outcomes to deliver just in time learning• Expertly curates training videos, from start to finish, scripting, storyboarding, filming, and editing footage, providing voice-over narration and rendering to support the organization’s evolving learning initiative and training video library• Exemplifies expertise as a subject matter expert (SME) in storytelling, script writing, visual editing, and post-production, guaranteeing all deliverables are compelling, coherent, and adhere to branding guidelines and standards• Actively engaged in consultative training programs from reputable institutions such as Bob Pike, Bergerac Group, Rich Meiss, Bob Mosher, ATD, Wilson Learning, and other esteemed organizations

Eagan, Minnesota, United States

• Personally conducted in-person training sessions for field associates, aligning individuals on a shared mission of success• Demonstrated exceptional problem-solving skills, conducting preventative, corrective, and non-routine maintenance on a wide range of equipment, including dishwashers, laundry machines, dispensing equipment, and pool systems • Proficiently led the installation and programming of machines, equipment, and user interfaces, ensuring optimal functionality and safety while providing ongoing training and support to customers and their teams

Eagan, Minnesota, United States

• Utilized Salesforce and CRM tools to track sales activities, manage customer interactions, and generate accurate sales reports to forecast results, confidently communicating key findings to leadership • Developed and executed strategic territory plans to identify key customers, target markets, and growth opportunities, building and nurturing relationships to drive portfolio performance and customer satisfaction• Coached and mentored team members, providing sales training, feedback, and support to foster professional development and overall team success• Skillfully communicated the total value of solutions to customers, meeting their unique and evolving needs while proactively recommending innovative programs, services, and solutions that optimize their operations

Eagan, Minnesota, United States

Eagan, Minnesota, United States

Eagan, Minnesota, United States

Bachelor Of Arts - Ba, Theater / Communications

Master Of Business Administration - Mba, Business Administration And Management, General