Benjamin Roberto Silaban Email & Phone Number

Jakarta, Indonesia

Jakarta Timur, Jakarta Raya, Indonesia

• Supervise and manage daily operations at Social Club Cafe Sedayu City ensuring compliance with established SOPs.
• Prepare and serve a variety of coffee and non-coffee beverages in accordance with quality and presentation standards.
• Monitor inventory levels of ingredients and equipment, handling procurement as needed for seamless operations.
• Take responsibility for meeting sales targets and ensuring customer satisfaction through exceptional service.
• Oversee operational administration tasks such as sales reporting, team performance evaluations, and coordination with central management

Karet Kuningan, Jakarta Selatan

• Managed visitor activities in the play area.
• Supervised safety and security of visitors, ensuring safety rules were followed, and responded swiftly to incidents requiring intervention, such as injuries or risky behaviors.
• Maintained facility conditions, including cleaning, repairing, or reporting equipment damage, inspecting structural safety, and routine maintenance.

Jakarta Utara, Jakarta Raya, Indonesia

• Offered eco-friendly alternatives to plastic, specifically Goodie Bags, directly to customers.
• Followed up on customer databases and maintained good relationships to boost sales.
• Held direct meetings with customers from the database to introduce Goodie Bag product details, discuss pricing and negotiations, and design custom Goodie Bags based on customer requests.