Benjamin Sama Email & Phone Number

Worcester, Ma, Us

Worcester, Massachusetts

• Go-to point of contact for the department. • Responsible for oversight of weekly and monthly operations. Acting manager when department head is unavailable.• Leaned upon to provide leadership activities, mentoring, guidance, and support to team members.• Demonstrating ability to toggle between multiple systems in order to complete job-related tasks.• Receiving, reviewing and processing incoming documents (HCFAs, medical records, treatment plans, and prescriptions). • Collecting patient payments, processing/documenting/sending out weekly remittance, logging sales revenue and bank reconciliation.• Maintaining working relationships with a rapidly growing network of patients and providers.• Finding new ways across multiple departments to make the current system in place more efficient and conducive to workflow.• Training new employees and familiarizing them with company protocol and expectations.• Receiving and data entry of referrals, prior authorization requests, prescriptions, and other insurance documents.• Verification of patients’ eligibility and benefits. Coordinating with patients and providers via phone, fax, and email. • Compliance with HIPAA privacy laws and other state-mandated policies and procedures.• Originally hired in Customer Service, promoted to Claims Agent in under one year.

Pearl River, Ny

Nyack, Ny