Benjamin Silber Email & Phone Number

Fort Lee, Nj, Us

New York , New York , Us

• Successfully helped lead 605 LLC to a major merger & acquisition and transaction close.• Managed, Mentored, and Grew both the IT and Information Security Teams• Split time between leading strategically and tactically (Read: I can explain to Senior Leadership what things like SASE/CASB/ZTNA are for the organization and also manage firewall ACLs, 802.1X, MDM platforms hands-on-keyboard; I can do both)• Right-sized and performance-tuned many aspects of the IT & InfoSec tool stack to provide better ROI for the organization• Tore down walls and un-siloed IT/InfoSec Business units to better integrate, communicate, and operate with the rest of the company• Aligned IT and Information Security programs to high-level business and organizational goals. Business needs drive IT/InfoSec, not the other way around

New York , New York , Us

• Strategy & Thought-leader for aspects of IT Operations for a growing media analytics company based out of New York City.• Build and a deployed a Zero-Trust model for Identity and Access Management.• Supported the business and refined our IT Service Model throughout the COVID-19 Pandemic, with zero disruption.• Managed a hybrid team consisting of internal resources and 3rd party MSPs.

New York , New York , Us

• First in-house Information Technology Hire at 605• Build from the ground-up a sustainable and bespoke IT Support model, supporting > 100 end-users, spread over 3 physical offices + various remote employees.• Defined how Information Technology functions within the 605 organization.• Acts as intermediary between multiple cross-functional teams; the de-facto ’service provider’ for various company stakeholders as it relates to enabling end-user success.• Implementing a top-notch Endpoint Vulnerability Management and Remediation program.• Manage 3rd-party IT resources as well as vendors, internal teams, and external service providers.

London, Gb

• Responsible for managing all aspects of the corporate infrastructure at Chloe & Isabel• Defined how Information Technology functions within Chloe & Isabel Corporate HQ.• Helped management team scale intelligently to accommodate changes in headcount.• Significantly streamlined OpEx costs.• Performance-tuned and automated many of the tasks related to our G-Suite instance.• Implemented Compliance standards: PCI-DSS v3.2• Recently completed full office buildout & relocation of corporate headquarters for Chloe & Isabel. ~30,000 Sq feet, including designing A/V solutions, flexible workspaces, IDF/MDF rooms, etc.• Drafted and implemented Standards and Processes for the company. • Designed and implemented corporate network. • Architected and deployed new LDAP/Identity Management (Active Directory) forest.• Audited and secured infrastructure on the Amazon Web Services platform.• Migrating from archaic PSTN PBX system of fully-hosted VoIP platform.• Provisioned and deployed ITIL-based ticketing system and established processes to streamline problem resolution.

San Francisco, Ca, Us

• Worked with local IT Leadership to define SOPs, budgeting, and high-value projects for the New York office.• Currently planning for full office move and migrating servers to dedicated data center• Spun up secondary office (overflow) space on a 5-week timeline. • Spearheaded, Architected, & Deployed a new VMware vCenter cluster for the NY office. Added additional failover host to create a fault-tolerant environment, complete with High Availability and Disaster Recovery options.• Migrated NY Users from Cisco Unified Call Manager to Microsoft Lync VoIP infrastructure.• Reduced helpdesk ticket overhead by automating many of the level 1 and 2 tasks; co-authored user facing wiki page for self-help. • Leading the rollout of Casper Suite for OS X Management.

San Francisco, Ca, Us

• Promoted and upheld a high-level of IT service for employees.• Supported office growth from 85 to 150+ FTE• Handled business continuity and disaster recovery following Hurricane Sandy (5 days without power).• Owned all Helpdesk and 2nd level support duties for the NY office.• Helped create self-help Wiki sites for IT staff and end users. Documented mission critical processes and run-books for power outages and climate failure.

Provide comprehensive management of all the company's IT needs.Directly coordinate operations with company leadership for press, bindery, art and design, and billing.Interact directly with customers, print brokers, and vendors.