In this role, I manage a small and agile IT team to deliver support to a hybrid work environment across the United States. In addition to the standard IT roles, I also worked to integrate our systems and processes with our new parent corporation.

I manage and support technology use in the department, working closely with administrative employees, researchers, staff, and faculty to maintain and upkeep computer systems, specialized equipment, documentation, software, etc.

It is my job to support all IT functions for staff in our department, and the clients they work with. I maintain hardware and software, process administrative needs, coordinate upgrades and installations, and all other functions that could be described as IT.

It was my responsibility to deploy and maintain all network infrastructure and communication systems, deploy and maintain all employee technology, and support with any hardware or software solutions.I also researched and maintained business relationships with vendors and service providers, designed solutions for projects (including expansion for rapid growth, as well as outfitting a new building added to the campus)

It is my responsibility to deploy maintain all network infrastructure and communication systems, deploy and maintain all employee technology, and support with any hardware or software solutions.I also research and maintain business relationships with vendors and service providers, design solutions for projects (including expansion for rapid growth, as well as outfitting a new building added to the campus)

Conducted class "CS 110, Introduction to Computer Science"This class focused on the history and uses of computers, describing and designing computers, basic Web Design, as well advanced topics in Microsoft Word, Powerpoint and Excel.

In addition to being the Technical Support Specialist, I have also assumed the responsibility of teaching AP Computer Science.This included conducting class, designing projects and tests, and programming advanced solutions for every project.

As the primary Technical Support Specialist, my duties include; General support of all School systems, Troubleshooting and fixing computers, iPads and other devices, Audio/Visual setups and maintenance, and Developing workshops, training sessions, guides, etc. to make our community better versed in Technology.I also work to develop solutions (design and programming) to streamline or improve any processes as the need arises.(There is also a fair bit of replacing printer cartridges)

Design, Install, Configure, and Troubleshoot for the SmartSearch Document Management Software.Design, Install, Configure, and Integrate other software solutions with SmartSearch.Write custom scripts for Database integration and Proprietary Software processing (e.g. Planet Press)

Diagnosing hardware and software problems in Apple Small Devices and performing replacementsand repairs on them.Conducting personal and group training sessions for Apple hardware and software for beginners and advanced users, alike.

Diagnosing hardware and software problems in Apple Small Devices and performing replacements and repairs on them. Diagnosing hardware and software problems in Mac Computers, AppleTVs, AirPort Stations etc. Conducting personal training sessions spanning wide array of topics. Conducting group training sessions.

Helped plan and run yearly High School technology challenge, help manage prior years' project content.Duties also included visiting and judging student exhibitions; ultimately helping, teaching and evaluating teams. Other duties involved creative output and web design.

General cashier work including handling tender, selling lottery, overseeing other cashiers, and counting and balancing tills and the safe. Required regular interactions with customers regarding sales, refunds, and general service.