Benjamin Starr Email & Phone Number

Phoenix, Az, Us

Peoria, Az, Us

Detroit, Michigan, Us

In my role, I lead and develop a high-performing team of mortgage bankers, consistently exceeding sales and service goals. I design and execute strategic sales plans to achieve ambitious mortgage lending objectives while mentoring loan officers to enhance productivity. By monitoring sales activities and performance metrics, I provide ongoing feedback and coaching that drives team success.I build and teach out to build and nurture strong relationships with real estate agents, builders, and referral partners to fuel business growth, all while ensuring compliance with federal and state regulations and company policies. Collaborating with marketing and operations, I spearhead promotional campaigns that amplify our market presence. Additionally, I prepare and present detailed sales reports to senior management, leveraging my in-depth knowledge of mortgage products and loan origination processes to inform strategic decision-making.

Detroit, Michigan, Us

As an Executive Mortgage Loan Originator, I achieved 129% of my sales goal in 2021 and 131% in 2020 by effectively managing a robust pipeline of 100 clients, fostering strong relationships to originate residential mortgages. I supported 60 to 90 clients across 16 states, ensuring exceptional service and quality by overseeing the entire mortgage process from origination to closing.My deep knowledge of FHA, VA, Fannie Mae, and Freddie Mac guidelines enabled me to navigate complex transactions with ease. I actively built and maintained relationships with key partners in the home buying process, enhancing collaboration and driving success. Recognized as a 2020 Rock Honor Runner-Up, I am committed to delivering exceptional results and client satisfaction.

Detroit, Michigan, Us

In my role as Director of Mortgage Banking, I successfully developed a team of 12 mortgage loan originators, driving professional growth and achieving high performance. My leadership led to a #3 ranking out of 98 teams, with our region excelling in production percentages and banker retention. I implemented monthly and quarterly strategic planning sessions to optimize our approach and ensure alignment with business objectives.By analyzing key metrics, I identified growth opportunities that informed our tactics and drove significant improvements across our operations. My commitment to excellence fostered a culture of success and collaboration within the team.

As Director of Business Development, I drove significant growth by increasing large/key accounts by over 18% through specialized dental marketing strategies that leveraged diverse media channels, including outside sales and an outbound call center. My leadership in negotiations resulted in a 21% reduction in operating costs, enhancing overall profitability.I successfully cultivated lead generation by 27% within the first four months by designing and implementing processes that boosted sales productivity. Additionally, I managed a dedicated team to exceed performance expectations and achieved high customer satisfaction ratings through the introduction of effective sales processes and scripts.

Chicago, Il, Us

Increased total territory revenue from $800 monthly to $13,450 monthly by maintaining current clients while establishing new customer relationships and growing accounts within territory.Grew 5 key accounts 22% through leveraging clear communication and exceptional service.Streamlined operations implementing effective probing, product value demonstrations, and strategic appointment timing, ensuring the accuracy and details of every customer’s order.Accomplished highest average order per rep by working closely with clients to identify needs.

Acquired 98% ratings or above on all customer satisfaction surveys by overseeing the entire purchasing process ensuring no issues arose and complete customer satisfaction.Enhanced operations by owning responsibility for new car sales of Chrysler, Dodge, Jeep, and Ram Truck brands, negotiating customers’ demands, and maintaining strong profit margins.Earned top 3 ranking for volume of trucks sold through presenting new and existing customers with innovative approaches to meet their comprehensive vehicle needs.

Increased total sales for 1st and 2nd quarters by 66% by delivering strategic presentations and strong closing tactics while managing an equipment sales, rental, and service company.Enhanced sales through expanding relationships with local governments and municipalities.Optimized communication via liaising in all facets of customer contact with the company.Exceeded new customer goals for 1st quarter by leveraging time management through CRM

I own and operate a franchise that is focused on making nutritional, great tasting smoothies as well as offering a variety of health and nutritional supplements. As the store owner I oversee every aspect of the business and ensured its accuracy and quality. Such as the book keeping, inventory, P&Ls, Labor issues, scheduling, hiring and firing, training, customer service and vendor management to name a few.Increased overall sales through exceeding goals and upselling extras and enhancers. Directed a 15-member workforce via implementing different forms of motivation and rewards.Maximized profitability by controlling all expenditures and costs efficiently, ensuring minimal waste, and negotiating all contracts and purchases from vendors to ensure the lowest prices.

Print and internet media sales consisting of print size and placements, cover options, multiple locations, expanding reach, AD creation and designs, call tracking, SEO, web site development, Pay-per-clicks. Worked with customers from start to finish to create a cost efficient advertising program that yields high results.

Bonita Springs, Fl, Us

I was directly involved in identifying customer needs, coordinating activities of delivery drivers, maintaining competitive data, inventory control and daily business reporting. Also I handled inbound phone orders and aided customers with equipment advice, all with the highest customer service in a fast paced environment.

Bachelor'S Degree, Criminal Justice/Law Enforcement Administration. Minor In Management

Associate'S Degree, General Studies