Benjamin Stormer Cmgr 🌈 Email & Phone Number

Remote

Digital Curriculum Architect

Birmingham, United Kingdom

Started as an apprenticeship coach and achieved a series of promotions from coach to Trainee IQA and then to an IQA Manager before qualifying as IQA in 2019.- Pioneered the use of innovative technology across all sectors and at all levels in order to boost efficacy of all coaches/IQAs (O365 / Teams).- Developed automatic dashboards to monitor all EPAO and.

Birmingham, West Midlands, United Kingdom

Started as an apprenticeship coach and achieved a series of promotions from coach to Trainee IQA and then to an IQA Manager before qualifying as IQA in 2019.Pioneered the use of innovative technology across all sectors and at all levels in order to boost efficacy of all coaches/IQAs (O365 / Teams).Developed automatic dashboards to monitor all EPAO and.

Birmingham

Started as an apprenticeship coach and achieved a series of promotions from coach to Trainee IQA and then to an IQA Manager before qualifying as IQA in 2019.Pioneered the use of innovative technology across all sectors and at all levels in order to boost efficacy of all coaches/IQAs (O365 / Teams).Developed automatic dashboards to monitor all EPAO and.

Walsall, United Kingdom

Improving outcomes for children through:- Upskilling nursery managers in effective leadership/management- Coaching and Mentoring- QIP/SAR and Development Plan creation- Whole team training in team leading/customer service- Effective use of data collection and reporting tools- Single Central Record creation- Mock OFSTED inspections- A series of E-Safety and.

Commercial Road, Bloxwich, WS2 7NQ

- Project managed different projects including - the business transition from training provider at associate level to sub contractor and the new communications system over two sites.- Secured funding of 100k for new apprenticeships.- Improved efficiency of current systems and processes across the 3 companies in line with the brand’s vision & values through.

Walsall, United Kingdom

- Co-ordinated and delivered functional skills for a caseload of over 75 learners in English, Maths & ICT. (E1-L2.) - Created & delivered workshops and 1:1 sessions.- Produced bespoke training materials to support functional skills and mandatory units of our qualification suite.- Managed two out of school teams on two sites.- Led performance management and.

- Wrote and secured bids up to 10k whilst also creating and managing social media/marketing.- Forged links with over 45 companies including larger brands such as IKEA and Walsall Council.- Created CRM of over 150 schools/settings/children's centres, community groups and families. - Devised & ran regular creative workshops to engage adults and children.

Manchester

An unpaid position collating all scores for all categories and inputting them into a master scoring system on the fly during each day of the competition.

United Kingdom

An experienced dancer volunteer position there to support new dancers joining the sessions. Not only took review sessions - recapping the dance lesson just taught but also acting as venue manager to ensure safe and smooth running of the whole night.Took part in many events, including social dances, busking (outdoor dance events), dance performances and.

Remote Office

- Resolved account queries, acting as a Chat Host ensuring conversations within chatrooms are appropriate, promoting services and addiction awareness (2 rooms with upto 300 people in each).- Built lasting business relationships with customers and VIPs and encouraged the use of social media within the website.- Buddied and supported training of new Chat.

Oxford Street

- Handpicked by Mary Portas herself to provide the award winning Customer Service in her flagship store.- Provided an ‘ultimate customer service experience’.- Co-ordinated team of other assistants - Operational duties such as opening/closing of tills, stocktaking and visual merchandising.- Assisted training of stylists- Achieved excellent customer feedback.

Marne LA Vallee, Paris.

- Danced and iceskated for the largest entertainment company in the world in shows and parades.- Chosen to perform as part of the special events team out of 500+ performers within the department across Europe and in the UK. - Lead teams of upto 10 other performers.- Gained excellent customer service skills in English and French, working to tight deadlines..

Mallorca

Delivered a highly organised 2 week entertainment programme for hotel guests. Key strengths included Compère-ing, performing and organising upto 8 other staff. Gained excellent customer feedback in the form of customer ratings and strengthened relationship between hotel and guests.

Milton Keynes, United Kingdom

Quickly progressed from Supervisor to Assistant manager. Key strengths include dealing with customer queries face to face and over the telephone and accounts via backoffice system. Co-ordinated upto 5 staff within store and became a cover manager who travelled to other stores.

Milton Keynes, United Kingdom

Progressed from Saturday assistant to supervisor within first year of employment. Gained experience in cash accounting, staff management and food safety. Achieved positive customer feedback and improved store transactions by altering window displays and training staff.

Music Ba(Hons) 2:1, Music Performance/Voice

Education record