Benjamin Szabo Email & Phone Number

Dublin, IE

Dublin, Ireland

• Leading organisational development and employee engagement activities in the IT team.
• Drove employee engagement interventions in 2023, achieving 16% increase year-on-year.
• Feedback clearly indicates employee focused communications are well received. One-glance leadership updates and use of digital platforms increased employee experience.
• Led the people management element of the IT team’s Agile transformation programme.
• Owner of the IT team’s culture-change campaigns, driving high-performance during 2020-2021, then strengthening the collaborative RTO culture, in-line with company strategy.
• Worked closely with IT Directors to gain clear requirements, to ensure strong collaboration between divisions, and to make sure our strategic considerations were aligned.

Dublin, Ireland

• Dedicated people management activities on the operational, tactical and strategic level, supporting the IT Application Development team, with 18 direct reports and many more contractor and consulting staff.
• Led the strategic people agenda and supported the team’s change programmes as required by senior leadership
• Advised leadership and middle-managers on effective employee listening and employee engagement strategies
• Owned employee engagement survey actions and employee promotions management, supported by coaching and mentoring as appropriate.

Dublin, Ireland

• Led global transformational change that impacted systems, staff, skills and culture.
• Led the global stakeholder engagement and communications strategy, which also included employee updates, and the gathering of employee feedback and sentiment. This strong engagement and communications approach resulted.
• As a Change Ambassador, role modelled and mentored peers and staff through four years of strategic change, bringing the organisation’s vision, mission and values to life. Adjusted communications strategy based on.
• Owned commercial responsibilities in a challenging financial environment, dealing with budgetary and profit & loss tracking. Also distilled difficult financial communications to gain stakeholder acceptance and build.
• Led the delivery of business value, within the agreed project budget, including assessing business demand, listening to feedback, and adjusting delivery approach as appropriate.

Kilkenny, Ireland

• Led global business engagement and IT service delivery.
• Improved collaboration and communications between Business and IT, strengthening a “One Team” culture, in alignment with the company’s values.
• Established various metrics and methods to gather employee and leadership feedback.
• Built strong working relationships with senior stakeholders, influenced the demand pipeline through open and robust discussions, and managed development teams to deliver on business priorities.
• Reorganised team resources, building on strategic leadership skills, to respond to competing objectives and budget constraints.

Ireland

• Led global change projects.
• Global transformational program management, leading project teams, delivering internal & external updates through communications channels, ensuring cross-functional collaboration between teams.
• Engaged and supported internal employees and external stakeholders in strategic change.
• Continuously monitored and adjusted the delivery of required results, to maintain profitability and commercial feasibility in our projects.

County Dublin, Ireland

• Management of IT projects in EMEA.
• Led project teams through the full project life-cycle from business requirement assessments through solution design, resourcing, deployment, client sign off and operations handover.
• Monitored and reported on how team members contributed to the team objectives and KPIs.
• Managed individual skill-development through mentoring and through collaboration with L&D team.

Hungary / Croatia / Slovenia

• Management of operations staff and project team members.
• Led regional Pre-Sales team, managing challenging client implementations with a can-do attitude.
• Managed a large operations team, providing service to customers.
• Managed recruitment, succession planning, monitored personal development through 1-to-1s, and mentored / coached team colleagues with personal commitment.

Master'S Degree, Business Practices, 1St Class Honours

Professional Diploma, Executive Coaching, Honours (2.1)

Professional Diploma, Organisation Development And Transformation, 1St Class Honours

Professional Diploma, Strategy And Innovation, 1St Class Honours

Bachelor'S Degree, Economics