Benjamin Thatcher Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Texas Area

Technical Project Manager for HP Customer Service. I have led development of new platforms for HP channel support including Partner Services Network (PSN) and the Channel Services Delivery Platform (CSDP), both built on ServiceNow. Currently I am leading development on HP's instance of Microsoft Dynamics CRM (CDAX).

Austin, Texas Area

Senior Solutions Architect for Sales Compensation organization within HPLed multiple projects within HP IT with a focus on modernizing sales transaction processing systems using cloud-based distributed data processing technology (e.g., Hadoop, Spark, etc.) and re-architecting costly legacy systems to be cloud native in order to achieve higher.

Austin, Texas Area

• Served as the Lead Architect on the MyComp Reporting application suite, which is used by HP's global sales force to check their performance and pay information; MyComp Desktop Reporting provides detailed credit and pay.
• Served as the Lead Architect on the HP Sales Compensation Analytics environment, which has a Hadoop-based data lake, a Vertica data repository for reporting, and uses front-end reporting tools such as QlikView.
• Served as the Product Manager on the new HP User Interface (UI) Framework, which is being used globally across the company on both internal and external apps and websites.As part of this project, I also served on the.
• Member of the HPIT Mobility Strategy Committee, which formulates the top level strategy around mobile app development and deployment across all of HP.
• Mentored junior developers in accomplishing architecture, design and implementation goals.

Austin, Texas Area

• Served at the Technical Lead for Sales Compensation Reporting projects at HP.
• Led the global user interface team and was responsible for the design/development of the user experience strategy for HP’s Sales Compensation applications as part of the new global MyComp program.
• Drafted HP’s internal guidelines for enterprise mobile application development
• Led various projects in HP’s Sales IT organization including the development of multiple mobile applications for various platforms (e.g. Windows 8, Android, iPhone, webOS, etc.) and multiple application transformation.

My chief responsibilities included managing the team and ensuring that they were educated on technical best practices relating to CryENGINE® 2 development.

Little Rock, Arkansas Area

• Handled thousands of test cases and performed daily client performance testing and tracking of results.
• Relayed this information to the hundreds of people on the testing team through bug tracking software, electronic correspondence (such as email and instant messaging) and PowerPoint presentations.