Benjamin Tingey Email & Phone Number

Charlotte, North Carolina, Us

Boston, Ma, Us

I created Learning to Innovate to collect and share the most valuable innovation resources and tools I've discovered--an innovation library or innovation inventory, of sorts. I hope these frameworks and theories advance your expertise as an entrepreneur, corporate innovator, student, or leader. If you'd like some extra guidance, I'm available for small consulting engagements.

Charlotte, North Carolina, Us

The Innovation Engine is Atrium Health’s in-house innovation and design consultancy.• Currently leading program management of a multi-workstream partnership with Amazon/AWS. Support partnership strategy development and deployment to accelerate social impact and develop new consumer-concentric care models. • Led a team of cross-functional researchers to interview Atrium Health providers about the causal sources of burnout. Synthesized data, developed recommendations, presented to senior provider leadership committee.• Interview innovation thought leaders as host of A Sherpa’s Guide to Innovation podcast, with 100+ episodes and 60,000+ downloads to date.• Co-led innovation environment scanning and corporate intelligence research, focusing on primary and on-demand care consumers and competitors and Atrium Health's 5-year strategic plan. Co-facilitated an executive retreat to discuss and design 5-year strategic plan.• Co-led social innovation efforts for Atrium Health in partnership with the Charlotte YMCA. Facilitated a half-day community design session to transform an existing YMCA site into a community health hub, and presented results to YMCA board.• Developed operational workflows and designed new patient experiences for Atrium Health’s first value-based lifestyle medicine primary care practice—Proactive Health, including new patient onboarding, metrics dashboard development, and cost analyses of value-based reimbursement models. Proactive Health consistently achieved highest patient satisfaction rating of any practice in the Atrium Health Medical Group.• Led customer discovery and design facilitation for a novel urgent care model targeting the Latino population, employer healthcare benefits products, maternity services, complex chronic disease management services, and patient transition workflows from acute to post-acute care, and more.

Charlotte, North Carolina, Us

The Strategic Services Group's Planning and Development team provides strategic growth and service line planning, business advisory, and financial analysis services to Atrium Health's total enterprise.Capacity and Service Line Planning- Analyzed capacity conditions of Charlotte market inpatient facilities and co-developed a dynamic simulation model to test capacity scenario plans; presented recommendations to CEO and Executive Committee receiving high praise for the quality of the work- Co-managed the annual Utilization Outlook for the Atrium Health Primary Enterprise, facilitating budget and long-term volume projection planning meetings for the cancer and rehabilitation service lines and four community hospitals- In collaboration with physician and administrative leadership, developed business plans for clinical program growth in cardiothoracic and vascular surgeryCorporate Strategy and Financial Analysis- Primary researcher on an extensive strategy review of the System’s enterprise vision and business model, investigating the strategic implications of mergers and acquisitions, revenue diversification, and risk- Designed financial models to understand transitional impact of changing the billing status of 11 hospital-based imaging centers to freestanding, then developed a user-friendly template financial model to empower operational leaders to update the models on their own

Charlotte, North Carolina, Us

The Management Company's Planning and Development team provided strategic growth and service line planning, business advisory, and financial analysis services to Atrium Health's total enterprise.Business Strategy and Communication- Conducted a post-merger market assessment and growth strategy plan for a 109 bed hospital. Interviewed senior leadership and board members, analyzed historical and prospective financials, and presented growth opportunity plan at off-site retreat to hospital board and facility executives.Research and Strategy Articulation- Frequently tasked with presenting research and insights to senior leadership on topics such as revenue diversification strategies, business model adaptations, best-practice strategic planning processes, Lean startup philosophy, and competitor profiling and benchmarking.Financial and Data Analysis- Analyzed volume projections and ROI of constructing a $20m freestanding emergency department in a regional market. Results of the data analysis fell below target ROI threshold, recommended to executive leadership not to pursue the opportunity.Regulatory Planning- Submitted 3 state-required hospital licensure renewal applications in record time.

Charlotte, North Carolina, Us

The Management Company was an internal professional services group providing consulting support in the areas of strategic growth, business planning, performance enhancement, advanced data analytics, and innovation. The Administrative Fellowship was a one-year leadership development experience offering rotational and project-based introductions to the Management Company's areas of business expertise.Performance Enhancement- Conducted staffing productivity analyses of the Emergency Departments in a 457 bed academic medical center and a 101 bed community hospital, presenting recommendations to facility executives to improve productivity at estimated annual cost savings of $672,000 and $214,000 respectively.- Identified over $300,000 in potential revenue enhancing and cost savings opportunities through process standardization by conducting gap analyses of 11 preoperative screening clinics. System leadership implemented the recommendations.Business Development and Innovation- Developed a business plan for a clinically integrated Dementia program in collaboration with the Neuroscience and Post-Acute care divisions. Presented business plan to Chief Medical Officer.- Presented research and articulated partnership recommendations to the Business Innovation Council regarding healthcare innovation accelerator programs. Council approved the recommendations and pursued partnership opportunities.Project Management- Managed 3 system-wide operational process improvement and supply chain standardization teams (operating room, sterile processing, and pre/post-anesthesia care), achieving $10.5m in cost savings in 2014, exceeding annual goal by 17%; total membership 175+ employees across 40+ facilities.

Stanford, Ca, Us

Attended a multi-day program to actively learn the d.school’s human-centered, prototype-driven approach to innovation.

Washington, Dc, Us

Guest lecturer on strategy and innovation topics, combining industry experience with engaging facilitation to help today's students become tomorrow's innovators.

Washington, Dc, Us

Capitol Counsel is a government relations firm providing political analysis, strategic advice, and advocacy services for health care, aviation, tax and finance, telecommunications, and other client industries.Health Care Policy Research- Monitored and analyzed new and emerging federal health regulations and summarized congressional hearings on health reform implementation and public health initiatives, including Medicare benefit redesign, SGR reform, mHealth, big data and secondary use, compounding pharmacies, and state Medicaid expansion, providing reports to Capitol Counsel’s clients on the strategic business implications of federal health policies.

Arlington, Va, Us

Privia Health is a physician practice management and population health technology startup company that partners with top doctors to provide wellness and care management solutions leveraging a cloud-based technology platform.Process Improvement- Advised corporate operations leaders in revenue cycle overhaul project aimed at reducing payment errors and days in A/R by identifying waste and automating manual processes, with estimated cost savings of over $15,000.- Co-led Lean project streamlining monthly newsletter assembly and distribution, reducing costs by 50% in the amount of $7,200, and production time from 10 hours to 2 hours.Operations and Financial Management- Prepared a weekly dashboard with key financial and operational metrics delivered to the Executive team tracking key performance indicators, resulting in data-driven decision making.- Assisted in the new hire onboarding and training of 21 employees.- Managed monthly and annual membership billing process, including processing invoices, generating receipts, and handling membership cancellations.

Preside and conduct Student Association board meetings, ex-officio member of the HSML Alumni Association Board, attend faculty meetings as Student Association advocate

Provo, Ut, Us

The Missionary Training Center facilitates the language training of LDS missionaries, teaching over 50 languages leveraging state-of-the-art language learning technologies and methods.Group Instruction- Developed presentation skills by teaching Spanish, doctrinal curriculum, and teaching skills to groups of 8-16 volunteer missionaries while in school full-time, teaching over 100 volunteer missionaries during my tenure.Leadership- Conducted weekly training meetings, coached new teachers, and was selected to participate in pilot programs to test innovative language teaching methods.- Promoted to Zone Coordinator from a pool of 46 candidates, managed accountability of a zone of 12 direct reports.

Palo Alto, Ca, Us

Benetech is a non-profit organization based in Palo Alto, CA. Benetech’s Bookshare International program provides access to a web-based digital library for people with print disabilities.Marketing and Business Strategy- Managed team of 3 direct reports and marketed partnership opportunities to non-profit groups in Australia, New Zealand, Denmark, Qatar, Kenya, and Ghana.- Presented a business plan to Benetech executives with lessons learned and recommendations for generating additional international partnerships.

Washington, Dc, Us

International Experience and Written Communication- Obtained SECRET security clearance and utilized bilingual Spanish fluency to prepare dossiers informing visiting Congressmen, Senators, and State Department leaders of sensitive political events and the backgrounds of Honduran leaders, summarizing the 2010 Honduran presidential election and political aftermath.

Master Of Healthcare Administration (Mha), Health/Health Care Administration/Management

B.A., American Studies

Disruptive Strategy With Clayton Christensen

Certificate, Design Sprint Bootcamp With Jake Knapp