Mental Health Direct Advisor
Current- Administration, Switchboard Operator, Receptionist, Mental Direct Advisor.
- Front house receptionist, making sure all patients, doctors, key workers, visitors are assisted to the right wards and departments
- First point of contact in handling Mental health crisis calls and District Nurse calls. Often calming down severe mental health cases.
- Ensuring all patients are kept safe and protecting their rights and private confidentiality at all times.
- Logging all calls, making sure to adhere to all details.
- Experience using excel, and government official software’s.