Mental Health Direct Advisor
CurrentAdministration, Switchboard Operator, Receptionist, Mental Direct Advisor.● Front house receptionist, making sure all patients, doctors, key workers, visitors are assisted to the right wards and departments ● First point of contact in handling Mental health crisis calls and District Nurse calls. Often calming down severe mental health cases. ● Ensuring all patients are kept safe and protecting their rights and private confidentiality at all times.● Logging all calls, making sure to adhere to all details.● Experience using excel, and government official software’s.