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Benjamin Trauner Email & Phone Number

Director of Customer Support for the Americas at NICE Actimize at NICE Actimize
Location: New York City Metropolitan Area, United States, United States 9 work roles 4 schools
2 work emails found @accesssoftek.com 1 phone found area 307 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 1 phone

Work email b****@accesssoftek.com
Direct phone (307) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Director of Customer Support for the Americas at NICE Actimize
Location
New York City Metropolitan Area, United States, United States
Company size

Who is Benjamin Trauner? Overview

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Quick answer

Benjamin Trauner is listed as Director of Customer Support for the Americas at NICE Actimize at NICE Actimize, a company with 501 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at accesssoftek.com, phone signal with area code 307, and a matched LinkedIn profile for Benjamin Trauner.

Benjamin Trauner previously worked as Director of Customer Support for the Americas at Nice Actimize and East Coast Director of Tech Support at Access Softek. Benjamin Trauner studied at Nyu Stern School Of Business.

Company email context

Email format at NICE Actimize

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{first}.{last}@accesssoftek.com
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AeroLeads found 2 current-domain work email signals for Benjamin Trauner. Compare company email patterns before reaching out.

Profile bio

About Benjamin Trauner

I have been working on the Technical Support team at Access Softek for 6 years, and managing team members for 5 of those years. I currently co-manage a team of 35 team members with the West Coast Director. Our team is in charge of nearly all client contact post go-live, as well as assisting the development team, product team, and implementation team in creating an innovative product that exceeds our client's expectations. I have personally built a robust foundation in technical presentations, code review, technical troubleshooting, project management, networking, and product management. All while simultaneously building a full compliment of management skills. I pride myself on impeccable client communication skills, which is why I frequently manage the client relationships for our most demanding and toughest clients.

Listed skills include Microsoft Office, Powerpoint, Public Speaking, Microsoft Excel, and 9 others.

Current workplace

Benjamin Trauner's current company

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NICE Actimize
Nice Actimize
Director of Customer Support for the Americas at NICE Actimize
221 River Street, 10TH FL, Hoboken, New Jersey 07030, us
Employees
501
AeroLeads page
9 roles

Benjamin Trauner work experience

A career timeline built from the work history available for this profile.

Director Of Customer Support For The Americas

Current

Hoboken, New Jersey, US

As the Director of the Customer Support team in the Americas, I oversee NICE Actimize's Americas customer support team. The team ensures client satisfaction and continued product success for all of NICE Actimize's financial crime and compliance solutions. The team consists of L2 and L3 engineers who assist clients with any issues or questions they may have.

Dec 2023 - Present

East Coast Director Of Tech Support

Berkeley, CA, US

In tandem with the Director of Tech Support, I run the global Access Softek Technical Support Team. We have worked within both an Agile and SAFe framework. In the last 2 years, our team has stabilized around 35 team members after a few years of rapid growth (between 2016 and 2018). The team is highly technical, which is paramount in the Financial.

Feb 2020 - Dec 2023

Technical Support Regional Director

Berkeley, CA, US

Dec 2016 - Dec 2023

Regional Technical Support Team Lead

Berkeley, CA, US

As the Regional Manager, I manage a team of 11 direct reports. Our team provides a plethora of services to the Access Softek client base. Including, but not limited to, Implementation of small to medium-sized features, full production support for the online banking and mobile banking products, technical support team growth and handling of any client.

Sep 2015 - Dec 2023

Colgate Math Tutor

Colgate

Hold drop in tutor hours twice a week for two hoursLead class discussions, conduct one-on-one or group tutoring sessions

Jan 2013 - Oct 2014

Summer Associate

New York City, New York, US

Reviewed and reported on current events daily and market trends in the US and abroad in order to stay up to date and demonstrate my understanding of global markets. I attended daily morning briefings to demonstrate acquired knowledge to staff members and Managing Directors. I would spend half of my day shadowing various desks on the Sales and Trading side.

Jun 2014 - Aug 2014

Tennis Pro & Pro Shop Management

Teton Pines Tennis Center

Managed and taught private and group lessons to both children and adultsServed on a 4 person team to promote sales in pro shop, answered telephones and scheduled court times

Nov 2009 - Jan 2013

Concession Seller/Theater Management

Jackson Hole Cinemas

In charge of concessions sales and theater maintenanceConsistently produced highest sales per customer (known as “per caps”)

Jul 2008 - Dec 2011

Student Board Member

Wyoming Council For International Visitors

Worked with the U.S. State Department to foster global awareness and cultural understanding by bringing international visitors to Jackson Hole, WyomingPlanned and led excursions for roughly 70 international visitors per summerUpdated Facebook page weekly in order to expand the WCIV’s internet presenceConducted outreach to personal connections to solicit.

May 2009 - Sep 2011
Team & coworkers

Colleagues at NICE Actimize

Other employees you can reach at niceactimize.com. View company contacts for 501 employees →

4 education records

Benjamin Trauner education

Education record

Nyu Stern School Of Business

Bachelor'S Degree, Mathematical Economics Dual Major And Computer Science Minor

Colgate University

Education record

Nyu Stern School Of Business

Bachelor'S Degree, Mathematical Economics Dual Major

Colgate University
FAQ

Frequently asked questions about Benjamin Trauner

Quick answers generated from the profile data available on this page.

What company does Benjamin Trauner work for?

Benjamin Trauner works for NICE Actimize.

What is Benjamin Trauner's role at NICE Actimize?

Benjamin Trauner is listed as Director of Customer Support for the Americas at NICE Actimize at NICE Actimize.

What is Benjamin Trauner's email address?

AeroLeads has found 2 work email signals at @accesssoftek.com for Benjamin Trauner at NICE Actimize.

What is Benjamin Trauner's phone number?

AeroLeads has found 1 phone signal(s) with area code 307 for Benjamin Trauner at NICE Actimize.

Where is Benjamin Trauner based?

Benjamin Trauner is based in New York City Metropolitan Area, United States, United States while working with NICE Actimize.

What companies has Benjamin Trauner worked for?

Benjamin Trauner has worked for Nice Actimize, Access Softek, Colgate, Jefferies, and Teton Pines Tennis Center.

Who are Benjamin Trauner's colleagues at NICE Actimize?

Benjamin Trauner's colleagues at NICE Actimize include Harpreetsingh Chahal, Wesley Wilhelm, Msc., Cfci, Saurabh Patil, Farha K., and Nikhil Kosare.

How can I contact Benjamin Trauner?

You can use AeroLeads to view verified contact signals for Benjamin Trauner at NICE Actimize, including work email, phone, and LinkedIn data when available.

What schools did Benjamin Trauner attend?

Benjamin Trauner studied at Nyu Stern School Of Business.

What skills is Benjamin Trauner known for?

Benjamin Trauner is listed with skills including Microsoft Office, Powerpoint, Public Speaking, Microsoft Excel, Microsoft Word, Social Media, Stata, and Facebook.

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