With over 13 years of experience in the e-commerce industry, I bring a unique blend of technical expertise and business acumen to drive quality assurance and automation. My diverse skillset spans testing and automation, business analysis, release management, and customer experience.As test automation framework owner and developer, I work closely with cross-functional teams including Product Owners, Development Leads, Developers, and Product Managers to deliver comprehensive test coverage. Leveraging my proficiency in Watir (Ruby - Selenium) and Cypress, I construct and maintain an automated testing suite that encompasses primary user flows across multiple e-commerce platforms, prioritizing both customer experience and technology.Daily Responsibilities:* Designing and maintaining scalable selenium testing frameworks.* Facilitating seamless communication between engineering teams through effective collaboration throughout the project lifecycle.* Creating and maintaining meticulous project documentation to ensure transparency and accountability.* Building strong relationships with key stakeholders to understand strategic objectives and foster alignment.* Developing user stories, acceptance criteria, and other essential documentation to inform development efforts.* Analysing requirements from Product and Stakeholders, ensuring clear communication and well-defined requirements for the development team.
Listed skills include Call Centers, Service Delivery, Team Leadership, Management, and 14 others.