Ben Walker

Ben Walker Email and Phone Number

Senior Transformation Leader | Change and IT | Insurance and Financial Services @
Ben Walker's Location
Greater Sydney Area, Australia, Australia
Ben Walker's Contact Details

Ben Walker personal email

n/a
About Ben Walker

Highly motivated and experienced delivery lead / program manager with a track record in the delivery of transformational programs in complex stakeholder environments. Proven ability to design, align and execute change and technology strategies to deliver sustainable business change.Deep understanding of change and technology. Recognised for building effective business partnerships, and designing high performance teams, that are empowered and motivated in a collaborative environment to execute successful programs. Driven professional with demonstrated leadership and innovation capability to deliver organisational value. Key Capabilities• Program / Project Management• Change Management• Agile Delivery• Data Migration • Project Portfolio Delivery• Business Implementation• Vendor Management and Outsourcing• Software Development and System Integration • Contact Centre and Customer Experience • Claims and Insurance

Ben Walker's Current Company Details
Zurich Financial Services Australia

Zurich Financial Services Australia

Senior Transformation Leader | Change and IT | Insurance and Financial Services
Ben Walker Work Experience Details
  • Zurich Financial Services Australia
    Head Of Program Delivery
    Zurich Financial Services Australia Oct 2021 - Present
  • Zurich Financial Services Australia
    Delivery Lead / Program Manager
    Zurich Financial Services Australia Nov 2019 - Oct 2021
    Delivery lead for the integration of Group Risk business from OnePath to Zurich Life Insurance.
  • Zurich Financial Services Australia
    Program Manager (Contract)
    Zurich Financial Services Australia May 2018 - Oct 2019
    Leading the implementation of ClaimsCenter platform for General Insurance.
  • Tal Australia
    Senior Project Manager (Contract)
    Tal Australia Oct 2017 - May 2018
    Sydney, Nsw, Au
    Managing the implementation of Group Insurance with Fineos platform.
    View
  • Mlc Life Insurance
    Senior Project Manager (Contract)
    Mlc Life Insurance Jun 2017 - Oct 2017
    Melbourne, Vic, Au
    Managing the implementation of Group Insurance with ClaimVantage platform.
    View
  • Zurich Financial Services Australia
    Consultant
    Zurich Financial Services Australia Mar 2017 - Jun 2017
    North Sydney, New South Wales, Au
    Led development of the business case for transformation of General Insurance Claims.
    View
  • Amp
    Program / Project Manager (Contract)
    Amp Aug 2012 - Feb 2017
    Sydney, New South Wales, Au
    Management of transformation programs/projects for Claims Transformation Program and Operations TransformationClaims Transformation Program - Business Implementation of the final phase of the Claims Transformation Program (~$50m) for uplift in income protection functionality and onboarding of living lump sum products. Delivered projects for adoption of voice based customer interactions and process consistency across claims. Operations Transformation - Management of three consecutive transformation change programs (~$30m) as part of AMP’s $500m customer transformation program to align the contact centre function to AMP’s strategy to become customer centric and omni-channel capable.
    View
  • Tata Consultancy Services
    Consultant
    Tata Consultancy Services Apr 2012 - Jun 2012
    Mumbai, Maharashtra, In
    Led the business case delivery of a transformation program for Tata client. Consulted on outsourcing strategy to new Tata client.
    View
  • The Gpt Group
    Project Manager (Contract)
    The Gpt Group Aug 2011 - Feb 2012
    Sydney, Nsw, Au
    Management of technology delivery of property management insourcing project and consultation on new governance framework for PMO.
    View
  • Genworth Financial (Australia)
    Program Manager (Contract)
    Genworth Financial (Australia) Sep 2007 - May 2011
    Glen Allen, Virginia, Us
    Led IT program strategy to support the business objectives, IT PMO, governance model and processes, delivery of capabilities and programs, project portfolio management, business partnering model and selection and management of vendors.
    View
  • Citibank
    Enhanced System Manager (Permanent)
    Citibank Sep 2006 - Jul 2007
    New York, New York, Us
    Management of banking, credit card and customer centric systems, project portfolio delivery and vendor management.
    View
  • Mlc Australia
    Development And Support Manager (Contract)
    Mlc Australia Feb 2004 - Aug 2006
    North Sydney, New South Wales, Au
    Management of technology teams for Asset Management and Corporate Solutions, and MasterKey.Asset Management and Corporate Solutions - Management of project portfolio delivery and critical systems for business teams.MasterKey - Management of MLC website for advisers and customers, project portfolio delivery, operational warehouse, statement production, software development and operational activities including production support.
    View
  • Mortgage Choice
    Interim Chief Information Officer (Contract)
    Mortgage Choice Aug 2002 - Mar 2003
    Sydney, Nsw, Au
    Delivery and review of IT function, alignment of IT to the business, improvement in operational activities and consultation on the enterprise system replacement project.
    View
  • Bnp Paribas Equities Australia
    Head Of It (Permanent)
    Bnp Paribas Equities Australia May 2000 - Apr 2002
    Paris, Fr
    Leader of IT strategy, project portfolio delivery, business systems, software development and integration, vendors and provider of infrastructure services.
    View
  • Various Organisations
    Previous Engagements
    Various Organisations Feb 1990 - Feb 2000
    Various roles undertaken for organisations including: Ord Minnett, Schroders, Alcatel, Fujitsu, BHP IT, Telstra, Open Technology, Maptek and DSTO (Dept. Defence).

Ben Walker Skills

Project Portfolio Management Technology Strategy Development Change Leadership Project Governance Strategic Sourcing It Strategy Technology Alignment Distributed Team Management Project Turnaround Business Alignment Pmo Change Management Project Delivery Business Transformation Stakeholder Management Business Process Improvement Project Management Vendor Management Strategy Infrastructure Risk Management Business Process Outsourcing Service Delivery Prince2 It Management Software Development Life Cycle Project Management Office Management Agile Methodologies Mergers And Acquisitions

Ben Walker Education Details

  • Agsm @ Unsw Business School
    Agsm @ Unsw Business School
    Change Management
  • Flinders University
    Flinders University
    Theoretical Physics

Frequently Asked Questions about Ben Walker

What company does Ben Walker work for?

Ben Walker works for Zurich Financial Services Australia

What is Ben Walker's role at the current company?

Ben Walker's current role is Senior Transformation Leader | Change and IT | Insurance and Financial Services.

What is Ben Walker's email address?

Ben Walker's email address is be****@****ond.com

What schools did Ben Walker attend?

Ben Walker attended Agsm @ Unsw Business School, Flinders University.

What skills is Ben Walker known for?

Ben Walker has skills like Project Portfolio Management, Technology Strategy Development, Change Leadership, Project Governance, Strategic Sourcing, It Strategy, Technology Alignment, Distributed Team Management, Project Turnaround, Business Alignment, Pmo, Change Management.

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