Benjamin Weller Email & Phone Number

Tampa/St. Petersburg, Florida Area

Assisting clients with digital strategy to propel them forward and empower their online presence by driving access to a bigger audience and better exposure.Responsible for executing the digital content strategy program for Sony PlayStation’s online presence to include the US PlayStation.Blog, Twitter, Instagram, and Facebook channels.Manage the day-to-day publishing and production of the Global English PlayStation Blog: blog.playstation.com to include using lightweight HTML to code posts in WordPress and synchronizing with the European, Japanese, LATAM, and Brazilian publishing teams.Create original content for social media channels.

Responsible for executing the digital content strategy program for Sony PlayStation’s online presence to include the US PlayStation.Blog, Twitter, YouTube, Google+ and Facebook channelsManage the day-to-day publishing and production of the US PlayStation Blog: blog.us.playstation.com to include using lightweight HTML to code posts in WordPress and synchronizing with the European and LATAM publishing teams.Create original content for the blog and social media channels on a daily basis. Content includes blog posts and social media posts for Facebook and Twitter.Manage the global editorial calendar to coordinate content between the US, EU and LATAM.Communicate daily with global teams via instant messenger and Google Hangout to coordinate and synchronize content across the three regions. Create a monthly report and various adhoc reports that encompass blog and social media traffic and engagement data together with analysis to make content and program recommendations and changes.

Tampa/St. Petersburg, Florida Area

•Effectively aligned the goals of the IT department with the future vision of the company by designing and implementing strategies for growth at the infrastructure and user levels.•Communicated updates and strategies both written and verbally in the form of meetings, training classes, diagrams, and documentation.•Interviewed, selected, maintained, and monitored vendors and vendor relations for hosting, implementation assistance, and supplemented support.•Upgraded the company’s network infrastructure to prepare for future growth by implementing Cisco enterprise switches and firewalls to replace small business equipment.•Cleaned up and consolidated the existing Windows Server 2008R2 Group Policy and Active Directory structure.•Established a backup solution using vRanger Pro.•Installed and configured Barracuda Web and Spam filtering.•Migrated the virtual server platform from Microsoft HyperV to VMware.•Reduced costs by eliminating vendor reliance while creating an internal help desk using Spiceworks.•Implemented Microsoft Lync for internal instant messaging.•Maintain Mitel VoIP phone system.•Provide technological guidance within the organization on a daily basis.•Design, establish, and maintain a network infrastructure for local, wide area, and remote access connectivity.•Consult with administration, and department managers to exchange information, present new approaches, and discuss equipment/system changes.•Participate in vendor contract negotiations for all new computer equipment and software purchases for the corporation.•Manage the day-to-day operations of the Information Technology, Development, and Marketing departments including directing staff and projects.•Assess and anticipate technology needs and recommend appropriate action and resources.•Establish and direct the strategic and tactical goals, policies and procedures for the information technology department.

Tampa/St. Petersburg, Florida Area

•Manage all aspects of assigned projects including initiation, planning, time, cost, and resources.•Define needs, benefits, and technical strategy; execute research & development within the project life-cycle, perform technical analysis and design, as well as support operations staff in the executing, testing and rolling-out of solutions. •Responsible for the effective provisioning, installation/configuration, operation, and maintenance of all hardware and software systems including all related infrastructure.•Perform technical research and development to enable continuing innovation within the infrastructure. •Ensure that system hardware, operating systems, software systems, and related procedures adhere to Provest guidelines.•Accountable for: Windows Server 2003, 2008, 2012, System Center 2012 implementation, VMware hosts, Citrix environment, Sharepoint 2007, Exchange 2010, IIS 7.X management, custom application pushes, Windows and application systems that support asset management. •Responsible for engineering and provisioning, operations and support, maintenance and research and development to ensure project compliance on above mentioned systems.

•Network, server, and software support for the client hosting environment.•Perform maintenance on Cisco Switches, Routers, and Firewalls.•Maintain client Websites and relationships.•Use of IIS, Microsoft SQL 2008, MySQL, and Linux.•Perform routine maintenance on physical and virtual servers in a VMware environment made up of Windows 2008R2.•Work directly with hosted clients to resolve issues with their hosted Domains, Websites, Email, Blogs, and FTP solutions.

Manage the overall direction, coordination and evaluation of the Information Technology department and the Network. Responsible for interviewing, training, mentoring, directing work/projects, addressing complaints and resolving issues as needed.•Develop and implement policies, controls, and strategic plans; development of the IT budget and the selection of future technology purchases.•Configured and manage IIS as it pertains to the setup of TBWA’s Intranet, FTP server, and Outlook Web Access.•Mitigated damage related to flooding due to partial roof collapse; relocated users, salvaged staff and client workstations, and coordinated cleanup/reconstruction efforts. •Contributed to the development of the TBWA disaster recovery plan. Wrote the portions related to recovery of the network, workstations and other areas of technology.•Recognized twice by the Employee Recognition Committee as being a “Star Employee”; given to a person who upholds the values of the organization and goes above and beyond.•Supervise day to day activities of designated staff and perform staff evaluations.

Responsible for troubleshooting and developing technical solutions related to various software applications. •Performed troubleshooting, analysis, and documenting of PC and Network software/hardware issues.•Managed county’s transition to Windows XP involving 3000+ PCs•Tested county’s critical software applications for compatibility; oversaw and ran enterprise backups.

Responsible for network security, installing new applications, distributing software upgrades, monitoring daily activity, enforcing licensing agreements, developing a storage management program and providing for routine backups.•Assisted users with network, application, and hardware issues. •Required extensive use of Novell Netware applications, Windows NT 4.0, Windows 2000, and Lotus Notes.

Manage a team of 5 technicians and administrators, responsible for performance evaluations, managing the department’s annual budget, assigning work, and mentoring staff.•Performed installations, repairs, upgrades, and routine maintenance on computer/network equipment and peripherals. •Installed, upgraded and configured various software applications, such as: Windows versions 95, 98, 2000, NT, and ME, Novell Client 32, Novell GroupWise, Microsoft Office, Microsoft Project, NS Elite and AS400 sessions, Outlook, Exchange Server, SQL and ACT. Limited use of Linux RedHat•Administered Windows NT 4.0 and IBM AIX servers.•Processed requests for user accounts on the network using Novell Netware Administrator•Execute routine backups using Veritas NetBackup•Configured network equipment including Cisco routers

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Education record

Education record