Benjamin Jacobs Email & Phone Number

Durham, Nc, Us

Managed multiple projects designing and manufacturing micro lens array optics for consumer displays, 3D sensing, LED lighting, and automotive applicationsImplemented new CRM tool (Hubspot)Improved project management processes, increasing project completionImplemented Agile practices and new software tools for better tracking and communicationDeveloped web portal and custom product tracking system, reducing errors and improving efficiencyManaged NRE project program, contributing to 50% YOY revenue increasePMP Certification from PMI

Durham, Nc, Us

Successfully launched new products in the consumer display and head-up display markets, contributing to revenue growth.Implemented new project management system (Smartsheet)Designed and launched a new company websiteLed VoC resulting in better-informed product decisions and a stronger product roadmap.

Morrisville, Nc, Us

Managed multiple product lines, including Atmosphere Gas Environmental Cell, Poseidon Select Liquid system, and the AXON software platform, for in situ transmission electron microscopy (TEM)VOC and product concept, release, and lifecycle management.Enhanced product lines with competitive add-on featuresConceived and created a new product development process that was adopted company-wideDrove double-digit YOY revenue growth and led expansion into China and Europe, increasing international sales

Morrisville, Nc, Us

Primary technical resource helping customers with in situ TEM experimentsLead applications team: created and managed team KPIsCreated and performed convincing product demonstrations in labs worldwide, gave technical presentations at customer sites and international conferences, hosted webinarsDeveloped technical marketing materials including application notes, case studies, journal publications, competitive analyses, technical descriptions, and product specifications to ensure customer success

Albuquerque, Nm, Us

Investigated the electrochemical and structure properties of porous palladium and palladium alloys for hydrogen storageStudied the structure, fabrication, and electronic characteristics of metal organic frameworks (MOFs)Used advanced materials characterization including analytical TEM and SEM. Held Department of Energy Q-Level security clearance

East Lansing, Mi, Us

NASA Graduate Student Research Fellowship through NASA Goddard SFC. Nanomaterials and nanoelectronics for space applications.Transmission electron microscopy (TEM), Focused ion beam(FIB)/Scanning electron microscopy (SEM), semiconductor device fabrication and characterization