Benjamin W. Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Wealth management arm of a Global Australian Bank- SME of several Avaloq modules: CRM, Accounting, Avaloq Messaging interface, Investment Performance, Reportingdigital advice generation and consent requests for advisers, - CRM: Designed and implemented new features to comply with regulatory requirements relating to advice and consent.- Accounting: Parameterized book and balance engines for balance sheet updates on new products and set up new customer accounting areas.- Avaloq Message Interface module: Built new UI services, maintained existing ones, and supported custom or third-party vendor integration.- Portfolio Investment Performance: Successfully migrated historical investment performance figures into performance pillars.- Actively participated in design forums contributing to solution enhancement- Notifications, Pillars, EODWealth management firm of a Global Royal Private Wealth Group- Project team lead for a release upgrade- Lead developer in various projects: investment reporting, lombard lending- Interface changes with third party vendors (SWIFT, 360T, CommBiz).- Demonstrated expertise in release management by creating schedules for nightly builds and integration testing across multiple code streams (ADAI)

Sydney, New South Wales, Australia

Sydney, Australia

Customization of Avaloq Banking Suite at one of the wealth management arms of the Big 4Areas: - Accounting - Reports - AMI - Notifications - CRM

Customization of Avaloq Banking Suite at one of the wealth management arms of the Big 4.Areas: - Accounting - Reports

Sydney, Australia

IT AND DEALERSHIP WARRANTY SERVICE SUPERVISORAdditional responsibilities:• Supervise peers in providing support to two major car manufacturer's dealerships• Supervise and implement warranty service improvements-> Troubleshooting guide - education about the product and rectify concerns-> Service guide - instructions to educate dealerships of the correct procedures-> Service Interaction Review - analyse dealerships performance-> Service Survey - dealerships analyse our own warranty service performance• ERP system launch manager

Sydney, Australia

Responsibilities• AVN Technical Liaison for two major car manufacturers-> Provide information regarding AVN units eg. software, step by step operation-> Solutions to critical customer cases• Provide support to two major car manufacturer's dealerships-> Communication, phone calls, emails etc with dealerships to resolve issues-> Heavily involved in the logistics of products sent and received from dealerships• Maintenance of IT infrastructure-> Management of existing web-based service homepage – adding/changing functions-> Assisting in analysis, design and development of new ERP system-> Troubleshooting devices• Handling 3rd party services-> Couriers: TNT, Startrack-> Sourcing additional supplies for service: boxes, satchels, stickers etc• Provide support during external meetings-> Assisting managers in meetings with two major car manufacturers

Sydney, Australia

Testing Biometric Software focusing on Voice Authentication.• Testing and debugging the voice biometric software-> Develop test cases-> Automate testing using scripts (PERL, Batch CMD)-> Regression testing• Setup and maintain code repository-> Apache web server using Subversion• Maintain documentation (APIs)• Assisting colleagues with their workload• VXML-> Modify and develop VXML applications using the product (Voxeo)• Java GUI application-> Modify an existing application to support VXML parsing with HTTP requests-> Voice authentication with speech recognition• Speech recognition-> Assisting in generating new grammars for specific applications