Benjamin Pearce Email & Phone Number

Charleston, Sc, Us

Charleston, South Carolina, United States

Financial, marketing and management consulting services to the health care field. Consultant to 26 facilities located in 16 states that have encompassed 3,200 beds. These have consisted of independent living, congregate, assisted living, Alzheimer and memory care communities, continuing care retirement communities, and skilled nursing homes. Services rendered included: best practices, strategic business planning, operations assessments and SWOT analysis, activities and enrichment, marketing, design, development, due diligence, financial analysis, feasibility studies and regulatory compliance. Created iCan Activity program which is a downloadable software in the nature of an interactive calendar add-on for mobile devices and PCs that enables users to access, download and deliver therapeutic, multi-faceted interdisciplinary activities designed to stimulate, entertain and engage people suffering from dementia and other cognitive disorders. Created My Caregiver Coach YouTube training channel to provide family caregivers at home and professionals at work pragmatic free advice to enable them to recognize risks of aging and lifestyle changes in their loved ones and clients and how to support them.Expert witness: Recognized subject matter expert for senior living with respect to regulatory compliance and standard of care. Opinions, testimony, depositions and affidavits have been deemed by the courts by virtue of training, certification, skills, and experience as Expert. Services have been rendered in both plaintiff and defendant cases 66 times in 12 states.

Charleston, Sc

Facility management and consulting services to senior living communities. Consulting services to 5 portfolios including Transitional Care, SNF, CCRC, IL, ALF and MC communities. Training, recruitment, marketing and operational toolboxes helped projects to significantly gain momentum and occupancy.

Warwick, Ny

Senior Living Management provides management and consulting services for the senior living industry including skilled nursing, assisted living, memory care, independent living and active adult retirement communities. Operations and Marketing support, feasibility studies, business and marketing plans, training and motivational presentations, expert witness in legal cases, dementia specialist, operations audits. Turn around expert using existing resources and manpower employing a proactive, positive, results oriented approach.

Birmingham, Mi

Oversaw all operations and marketing activities for independent living, assisted living and memory care communities in 4 eastern states.

Lake Oswego, Or

Oversaw operations and marketing for 71 independent and assisted living communities totaling over $290MM in annual revenue and enhancing the lives of over 9,000 seniors daily across 6 time zones. Achieved operating margins averaging 51.8% while receiving the highest scores in the company on the employee engagement survey.

Paramus, Nj

Privately held company dedicated to care for people with Alzheimer's disease and related dementia. Potomac Homes builds and manages group homes for persons afflicted with Alzheimer's disease and related dementia. Responsible for the overall operation and management of this start-up company. Increased the portfolio occupancy from 72% to 95% in first year, reduced expenses and corporate overhead by 55 percent, raised operating margins to 37 percent. Family satisfaction 98 percent; employee turnover reduced to 18 percent.

Kennett Square, Pa

Responsible for planning and directing of all start-up operations, marketing and development activities for a $240MM senior living division located primarily on the East Coast providing assisted living, congregate and Alzheimer's care. Forty-two communities operating, ten under construction; additional twenty under development. New project development, management contract negotiation, consulting, construction and design evaluation, client relations, transactions and innovative strategic alliances.

Chicago, Il

$90MM subsidiary of a privately held national and international corporation providing luxury hotel, resort and senior housing accommodations. Responsible for planning, implementing, directing and evaluating all facets of operations, sales and marketing directed at achieving an optimal profitability while ensuring a high quality of service and value to clients. Supervised corporate and field staff in a rapid growth environment. Five years officer responsibilities.Portfolio occupancy increased from 20% to 98%, average monthly sales were tripled, marketing costs per unit were cut in half, resident satisfaction increased to 90%, and employee job satisfaction to 88%. During this period cash flows increased dramatically, exceeding 20% return on equity. Operating margins were increased to 55% for all projects overall. Portfolio of nine communities including CCRC, Assisted Living, and Congregate projects sized from 150-378 units.

Tacoma, Wa

$1.1B private turned public company delivering a full spectrum of health care services including skilled nursing, intermediate, residential, and Alzheimer's care encompassing 345 facilities with 43,000 beds in 38 states. Responsible for the operations and marketing for thirteen congregate, assisted living and Alzheimer’s communities in eight states with gross revenues of $65 million. Specific areas of accountability included profitability, financial forecasts, product service management, sales and marketing, public relations, and supervision of district level staff and executive directors. Successful at creating a sense of urgency to develop critical management systems to achieve positive team results. During this period occupancy increased from 25 percent overall to 96% for the division. Customer satisfaction stabilized at 93% while resident referrals increased by 30%. Operating margins exceeded 50 percent.

Bellevue, Wa

$60MM privately held long term care and development company specializing in premium services to the elderly. Responsible for operations and marketing for national nursing home chain. Developed and implemented operations policies to set up and open seven new and two existing luxury skilled nursing facilities in one year. Development and financial evaluation of new projects, including feasibility analysis, site selection and certificate of need applications. Advised architects and construction department on nursing home design alternatives. Designed and coordinated purchasing program of furniture, fixtures and equipment for both remodel and newly constructed facilities. Developed and implemented accounting and medical record batch services using corporate MIS department as a consultant service bureau. Assisted in the identification of lessees to ultimately take over operations.

Bellevue, Wa

$57MM privately held corporation providing a continuum of services including independent, congregate, assisted Living and skilled nursing. Full operational oversight and acquisitions of new facilities.