AeroLeads people directory · profile
Ben Y. Email & Phone Number
Group Manager, Business Operations
at
Abbott
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Group Manager, Business Operations
Location
Alameda, California, United States
Company size
Who is Ben Y.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Ben Y. is listed as Group Manager, Business Operations at Abbott, a company with 149380 employees, based in Alameda, California, United States. AeroLeads shows a matched LinkedIn profile for Ben Y..
Ben Y. previously worked as Operations Manager at Neuralink and Operations Lead at Lyft. Ben Y. holds Bachelor Of Arts (B.A.), Applied Linguistics from Griffith University.
Company email context
Email format at Abbott
This section adds company-level context without repeating Ben Y.'s masked contact details.
Abbott
Review company-level records connected to Ben Y. before choosing the right outreach path.
Profile bio
About Ben Y.
With over twenty years of leadership experience in the hospitality and high-tech industries, I specialize in driving strategic initiatives that create scalable solutions. My expertise lies in developing operational frameworks that enhance efficiency and mitigate risks while managing complex projects that optimize logistics and strengthen customer relationships. I blend strong technical skills with excellent interpersonal abilities to facilitate collaborative problem-solving. As a multilingual communicator fluent in English and Mandarin, I thrive in multicultural environments and align operations with strategic business objectives. I am passionate about pushing the boundaries of industry standards through continuous process improvement and fostering talent development.
Current workplace
Ben Y.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Abbott
16 roles
Ben Y. work experience
A career timeline built from the work history available for this profile.
Operations Manager
CurrentStrategy Execution: Successfully orchestrated staff initiatives and corporate events, significantly improving team culture and engagement.Leadership: Directed operational teams across Operations, Janitorial, Logistics, and Inventory, improving process efficiency and adherence as the operation scaled.Innovation and Safety: Improved safety protocols in.
May 2023 - Present
Operations Lead
Led the integration of a 300-vehicle electric fleet, contributing to Lyft’s commitment to sustainability and enhancing the Flexdrive rental program.Boost customer satisfaction by 40% by refining SOPs and implementing rigorous skill certification programs.Oversee a 15-member customer service team, improving operational efficiency by 20%.Pioneered innovative.
Jan 2021 - Nov 2022
Vehicle Service Program Manager
Strategic Restructuring: Re-aligned departmental operations with business goals, achieving a 60% increase in operational efficiency on cycle times.Process Standardization: Developed and implemented streamlined processes, enhancing Driver Service and Rental Fleet Operations.Lean Methodology: Applied Lean principles, improving facility productivity.Training.
Aug 2020 - Jan 2021
Technical Training Lead
Training Protocol Standardization: Tailored training programs for new staff, successfully launching eight Vehicle Service sites ahead of schedule.Organizational Adaptability: Adapted training methodologies during restructuring, maintaining flexibility and strategic planning abilities.
Feb 2020 - Aug 2020
Senior Bilingual Operations Associate
Professional Growth: Directed team growth and streamlined operations, enhancing service quality and customer journey satisfaction.Technology Integration: Collaborated with IT to enhance process efficiency, resulting in an 11-minute reduction in average customer transaction time.
Sep 2019 - Feb 2020
Bilingual Operations Associate
Vehicle Service Expertise: Became an expert in Lyft's vehicle service program, leading to a consistent improvement in service delivery efficiency.Service Process Improvement: Implemented a new service process that increased customer interaction effectiveness.
Mar 2019 - Sep 2019
Bilingual Community Associate
Customer Service Excellence: Managed and resolved [specific case types], streamlining case resolution through process development and execution.Program Expertise: Became subject-matter expert in Flexdrive, improving program knowledge and contributing to an increase in driver satisfaction.
Apr 2018 - Mar 2019
Retail Manager
The Elephant Arms Hotel (Riversdale Group)
Inventory Management: Managed over $3M in inventory, reducing shrinkage by 35% through enhanced security measures and process improvements.Profit Growth: Implemented strategic business insights, generating over AUD$1.5M in profit, indicating a 9% increase year-over-year.
Oct 2015 - Feb 2017
Operations Manager
Revenue Achievement: Led operations to achieve annual gross revenues of over AUD$2M across two venues.Profitability & Satisfaction: Drove financial and culinary strategies, doubling profitability and tripling the week-over-week headcount.
Jun 2006 - Oct 2015
Booking Coordinator
Language Proficiency: Attained fluency in Mandarin, enhancing professional communication and service capabilities.Skill Diversification: Transitioned skill set from culinary arts to linguistics, deepening cross-cultural understanding and expanding corporate opportunities.
Oct 2010 - Jun 2012
Esl Teacher
广州市第六中学 Guangzhou No.6 Middle School
Academic Balance: Successfully balanced part-time teaching with intensive Mandarin studies, achieving proficiency and cultural fluency.
Mar 2004 - Jan 2006
Esl Teacher
广州开发区中学 Getdd Middle School
Academic Balance: Successfully balanced part-time teaching with intensive Mandarin studies, achieving proficiency and cultural fluency.
Jul 2003 - Dec 2004
Head Chef
Tomato Brothers
Culinary Leadership: Demonstrated culinary and operational leadership, significantly raising kitchen efficiency and staff productivity.
Sep 1998 - Jul 2003
Store Manager
Operations Enhancement: Pioneered process standardization efforts, leading to a 15% increase in profitability during tenure.
Aug 1997 - Sep 1998
Apprentice Chef
Hospitality Training Association
Culinary Apprenticeship: Completed apprenticeship with distinction, mastering a range of skills in classical French cuisine and modern cooking techniques.
Jan 1994 - Aug 1997
Team & coworkers
Colleagues at Abbott
Other employees you can reach at abbott.com. View company contacts for 149380 employees →
RA
Reshma Aji
Colleague at Abbott
Dubai, Dubai, United Arab Emirates, United Arab Emirates
View →
АК
Алексей Куриленко
Colleague at Abbott
Schenefeld, Schleswig-Holstein, Germany, Germany
View →
CM
Candace Mcgowan
Colleague at Abbott
Casa Grande, Arizona, United States, United States
View →
AT
Alwin Thomas
Colleague at Abbott
Petaling Jaya, Selangor, Malaysia, Malaysia
View →
JL
Jesuslen Lopez Zambrano
Colleague at Abbott
San Jose, California, United States, United States
View →
SK
Sharon Kameny
Colleague at Abbott
Livermore, California, United States, United States
View →
SM
Sandra Montemayor
Colleague at Abbott
Missouri City, Texas, United States, United States
View →
BG
Betül Güre
Colleague at Abbott
İzmir, İzmir, Türkiye, Turkey
View →
EK
Eunice Kingori
Colleague at Abbott
Likoni, Mombasa County, Kenya, Kenya
View →
KM
Kumaresan M
Colleague at Abbott
Tiruchirappalli, Tamil Nadu, India, India
View →
Reshma Aji
Colleague at Abbott
Dubai, Dubai, United Arab Emirates, United Arab Emirates
View →
АК
Алексей Куриленко
Colleague at Abbott
Schenefeld, Schleswig-Holstein, Germany, Germany
View →
CM
Candace Mcgowan
Colleague at Abbott
Casa Grande, Arizona, United States, United States
View →
AT
Alwin Thomas
Colleague at Abbott
Petaling Jaya, Selangor, Malaysia, Malaysia
View →
JL
Jesuslen Lopez Zambrano
Colleague at Abbott
San Jose, California, United States, United States
View →
SK
Sharon Kameny
Colleague at Abbott
Livermore, California, United States, United States
View →
SM
Sandra Montemayor
Colleague at Abbott
Missouri City, Texas, United States, United States
View →
BG
Betül Güre
Colleague at Abbott
İzmir, İzmir, Türkiye, Turkey
View →
EK
Eunice Kingori
Colleague at Abbott
Likoni, Mombasa County, Kenya, Kenya
View →
KM
Kumaresan M
Colleague at Abbott
Tiruchirappalli, Tamil Nadu, India, India
View →
5 education records
Ben Y. education
Bachelor Of Arts (B.A.), Applied Linguistics
Griffith University
Diploma Of Mandarin Chinese, Chinese Language And Literature
Sun Yat-Sen University
Intensive Language Course, German Language
Goethe Institute Berlin
Diploma Of Mandarin Chinese, Chinese Language And Literature
National Taiwan University
Diploma, Hospitality Management
Hospitality Training Association
FAQ
Frequently asked questions about Ben Y.
Quick answers generated from the profile data available on this page.
What company does Ben Y. work for?
Ben Y. works for Abbott.
What is Ben Y.'s role at Abbott?
Ben Y. is listed as Group Manager, Business Operations at Abbott.
Where is Ben Y. based?
Ben Y. is based in Alameda, California, United States while working with Abbott.
What companies has Ben Y. worked for?
Ben Y. has worked for Abbott, Neuralink, Lyft, The Elephant Arms Hotel (Riversdale Group), and Vespa Pizza.
Who are Ben Y.'s colleagues at Abbott?
Ben Y.'s colleagues at Abbott include Reshma Aji, Алексей Куриленко, Candace Mcgowan, Alwin Thomas, and Jesuslen Lopez Zambrano.
How can I contact Ben Y.?
You can use AeroLeads to view verified contact signals for Ben Y. at Abbott, including work email, phone, and LinkedIn data when available.
What schools did Ben Y. attend?
Ben Y. holds Bachelor Of Arts (B.A.), Applied Linguistics from Griffith University.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial