Ben Jenkins Email & Phone Number

Orem, Ut, Us

Lehi, Utah, United States

> Provided technical support to end-users, resolving application-related issues and ensuring seamless operation of software systems.> Diagnosed and troubleshooted software and hardware problems, escalating complex issues to appropriate teams when necessary.> Collaborated with cross-functional teams to identify and implement improvements in application performance and functionality.

Lehi, Utah

- Work with faculty and staff to ensure program quality and consistency, and to providesupport for program-related issues.- Leading the development and implementation of academic content that meets the needsof students and aligns with DevMountain’s mission and goals.- Supervise and mentor program staff, providing guidance and support for professionaldevelopment.

West Valley City, Utah, United States

- Led the design for our complete LMS software and assisted in the update ofArivo’s design system.- Managed multiple design projects simultaneously, delivering work on timeand within scope.- Worked closely with stakeholders to ensure project goals and requirements wereunderstood and met.

- Conducted usability testing and heuristic evaluations to identify user experience issuesand opportunities for improvement.- Analyzed user feedback and behavior data to generate insights and recommendationsfor optimizing the user experience.- Developed and maintained testing protocols and procedures to ensure consistent, valid,and reliable results.

> 4-month journey through Web Development.> Remotely learned three full stacks including MERN, Python, and Java.

- Systematically study target users to collect and analyze data that will help inform theproduct design process.- Led the design and development of v.1, ensuring accessibility, prototyping, illustrations,and layout were optimized for multiple platforms, and oversaw subsequent improvements.- Define research questions and select appropriate methods of data collection.

Lehi, Ut

> Led the design of DomeAid, a responsive website that helps people find mental health facilities near them> Worked closely with developers, PMs, and my team of designers> Designed Hykr, an iOS native app that helps people find hikes near them (Published to the app store)

Full Stack Engineering, Computer Software Engineering

Ux Design, Ux Design

DevMountain is a licensing school, we worked under heavy course loads within a short amount of time to gain the practical knowledge to be.

Elementary Education And Teaching

Activities and Societies: Lacrosse