Benjamin Murdock Email & Phone Number

Los Angeles, Ca, Us

Anaheim, California, United States

- Guided and counseled the 1,000 employees in the Characters Department through focused and interpersonal meetings.- Assisted in the implementation of over 15 in-depth seminars.

Anaheim, California, United States

- Instructed new hires in the Disney Standards through teaching and hands-on experiences. - Assisted in the preparation of new roles, opportunities, and company policies to train new hires for every role and employee position within the Disneyland Resort.- Trained 20 facilitators to be the Operation Trainers for the 2024 season of hiring.

- Exemplified the Disney service standards and high ideals by providing excellent customer experiences. - Performed and trained in various Disney roles and characters that interacted with guests and other team members. Including: Jedi Training: Trials of the Temple, and iconic characters from Marvel, Star Wars, and Disney.- Provided comprehensive guidance to guests, including safety, courtesy, enhanced customer experience, and customer satisfaction.

Anaheim, California

- Planned and implemented the daily schedules of over 250 technicians. - Oversaw coverage for over 20 daily shows, along with the audio, lighting and rigging for all the seasonal festivals and events. - Coordinated communication between technicians, stage managers, and special projects leaders to contribute to a seamless operation.

Remote

Designed and developed the training curriculum for orientation of sales representatives, which included powerpoints, documents, and videos.Designed training schedules, PowerPoint presentations, and one-on-one sessions on key skills that are necessary for success in the sales role. Assisted in the hiring of new sales representatives through conducting first-round interviews, being the point of contact for potential employees, and scheduling follow-up interviews with the CEO.

- Facilitated and promoted innovative programs focused on education and entertainment for students. Trained and coached next generation of science based facilitators. Produced materials and scheduled facilitators to run effective programs for local schools and organizations. - Expedited courses on various science, history, and leadership based topics to educate and motivate adolescents to find real world applications for different scientific principles.- Encouraged students to become innovators and leaders in their lives.

Implemented faculty/student research projects through development, planning, experimentation, and data collection. Developed hypotheses and implemented experiments on "Unconscious Plagiarism, First Impression Biases, Interview Bias, and Assertiveness versus Empathy". Crafted surveys, edited videos, and compiled data to determine the results of research projects.

Mentored and coached students on academic growth, study skills, navigating college challenges. Developed and implemented research project: Student Retention within Transfer Students.Coordinated workshops, office hours, and social gatherings to help students within the Psychology and Sociology Departments become successful in their college experience. Trained the next generation of Peer Mentors through active listening, resource building and event planning.

Managed the financial accounts of over 70 unique student-run clubs, allocated budgets and supervised events. Managed and distributed a budget of over $60,000. Created programs and events focused on developing interconnection between student-run clubs.

Worked alongside 12 board members and more than 320 student organizations by representing 23,000 Cal Poly Pomona students in this non-profit organization. Served as a voting member of the senate board and other boards focused on student improvement.Participated in board meetings as a voting member on by-laws, policies and budgets. Created programs used to train, motivate, and recruit professional staff members.Created workshops, presentations, and manuals to support student organizations. Oversaw the process and budget of over 110 student-run clubs. Facilitated the distribution of a $13 million budget. Prepared agendas, minutes, and other documents.

Coordinated and managed event planning, data management, web development, and training of new co-workers.Planned conferences focused on technology-based entrepreneurial ventures.Constructed the design of the website and managed the data from monthly conferences. Trained the next group of co-workers who could plan, create, and develop the company.

Master'S Degree, Applied Psychology

Bachelor’S Degree, Psychology Major/Theater Minor, 3.64 Gpa